[Asterisk-Users] Need Help Troubleshooting Broadvoice Connection

[Ariel Batista]

Tim P wrote:

register=2068660133 at sip.broadvoice.com:mypass:2068660133 at sip.broadvoice.com/2068660133

You need to add the number to the back so you can route it with asterisk.


> Ok I can register with BV fine (as far as I can tell from asterisk -
> see below).  I am able to make outgoing calls but all incoming calls
> get a fast busy.
>
> I have opened and forwarded the following ports to my pbx:
> 5060-5063 UDP + TCP
> 69 UDP (BV claims they need this)
> 10000-20000 UDP
>
> I tried switching proxies as well, tried both LAX and CHI with the
> same problem.  Called BV they said they can conenct andd call it with
> a softphone so it must be a configuration issue.
>
> Here are some outputs that might be helpful:
>
> Asterisk -r
> sip show registry
>
> asterisk1*CLI>
> Host                            Username       Refresh State
> sip.broadvoice.com:5060         2068660133 at s        23 Registered
>
> asterisk1*CLI> sip show peers
>
> asterisk1*CLI>
> Name/username    Host            Dyn Nat ACL Mask             Port
> Status
> bv/2068660133    147.135.12.128       N      255.255.255.255  5060
> Unmonitored
> 1111/1111        (Unspecified)    D          255.255.255.255  0
> Unmonitored
> 1005/1005        (Unspecified)    D          255.255.255.255  0
> Unmonitored
> 1004/1004        (Unspecified)    D          255.255.255.255  0
> Unmonitored
> 1003/1003        (Unspecified)    D          255.255.255.255  0
> Unmonitored
> 1002/1002        (Unspecified)    D          255.255.255.255  0
> Unmonitored
>
> asterisk1*CLI> sip show peer bv
>
> asterisk1*CLI>
>
>
>   * Name       : bv
>   Secret       : <Set>
>   MD5Secret    : <Not set>
>   Context      : from-pstn
>   Language     :
>   FromUser     : 2068660133
>   FromDomain   : sip.broadvoice.com
>   Callgroup    :  (0)
>   Pickupgroup  :  (0)
>   Mailbox      :
>   LastMsgsSent : -1
>   Dynamic      : No
>   Expire       : -1 seconds
>   Expiry       : 900
>   Insecure     : Very
>   Nat          : Always
>   ACL          : No
>   CanReinvite  : No
>   PromiscRedir : No
>   DTMFmode     : inband
>   LastMsg      : 0
>   ToHost       : sip.broadvoice.com
>   Addr->IP     : 147.135.12.128 Port 5060
>   Defaddr->IP  : 0.0.0.0 Port 0
>   Username     : 2068660133
>   Codecs       : 0xc (ulaw|alaw)
>   Codec Order  : (ulaw|alaw)
>   Status       : UNKNOWN
>   Useragent    :
>   Full Contact :
>
> (not sure about that Status = UNKNOWN, is that a problem?)
>
> Get full output on outgoing calls and they connect sucessfully
> Get zero output on incoming calls, pbx never seem to get them
>
> Here is my sip.conf
> register=2068660133 at sip.broadvoice.com:mypass:2068660133 at sip.broadvoice.com
>
> [sip.broadvoice.com]
> username=2068660133
> user=2068660133
> type=user
> secret=mypass
> nat=yes
> insecure=very
> host=sip.broadvoice.com
> fromdomain=sip.broadvoice.com
> dtmfmode=inband
> dtmf=inband
> context=from-pstn
> authname=2068660133
>
> Any ideas?
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