[Asterisk-Users] Broadvoice Down?

[JD Austin]

Kerry Garrison wrote:

> While we have only been using Broadvoice for a few months now, we have 
> actually had better service through them than with our PSTN provider. 
> You could just as easily have had a voice T1 go down which typically 
> takes a few hours to replace (and may be the actual problem). The 
> issue is not with Broadvoice as a service as much as it seems to be a 
> peering problem.
>  
> Yes these issues make you and your company look bad in so much as it 
> shows that you do not have a properly designed redundant system. Do 
> you back up your server every night even though you only lose a file 
> once a year? So why wouldn't you have a failover on your phone system?
>  
> Its very easy to blame Broadvoice for your phone service being out 
> (and I am not defending them) but that is ONE connection. Any business 
> that is highly reliant on their phones for business should have a 
> backup system just for this reason. Possibly even multiple backups 
> depending on the critical nature of the business.
>  
> I have seen businesses completely lose telephone service on standard 
> PSTN lines for a day or more at a time. So sh** happens, be prepared. 
> Dont put all your eggs in one basket. This is a perfect example of why.
>  
> Kerry Garrison
> http://techdatapros.com
>  

I do have failover; I am using another service that is not voip based. 
Fortunately only a few clients know about the new BV number.
This makes me reluctant to switch over completely.

How exactly could you failover using such a provider?
Outbound calling failover is easy; just have another provider and set 
them up as a trunk. 
Inbound which relies on them and the DID provided to work is a bit more 
complicated.
Sure you could do the same, but other than 'call this other number if 
this number is down' how do you failover? 
The only way I can think of is get a regular pots line in and have it 
forward on busy to BV and have both answer in asterisk.

Are DID's portable?

JD

-- 
JD Austin
Twin Geckos Technology Services LLC
email: jd at twingeckos.com
http://www.twingeckos.com
phone/fax: 480.422.1250

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050425/57b04657/attachment.htm