[Asterisk-Users] Queue works, but the caller hears silence instead of ring tone

[Jon Califf]

My mistake, long day, forgot to turn the ringing off when I tested music 
on hold.

Jon

Jon Califf wrote:

> I get the same problem if I try to use music on hold instead of 
> ringing. It works using a local extension, but not when I call in via 
> IAX.
>
> Jon Califf wrote:
>
>>
>> If I call my 800 number, I do correctly go to the queue, the agents 
>> are dialed and the call can be picked up but I don't hear any ring 
>> tone while I'm waiting. If I pick up one of my sip phones and dial 
>> extension 500, the same exact setup works flawlessly. I hear a ring 
>> tone until someone picks up. My incoming calls come in through IAX2 
>> from LiveVoip. Any idea what I've done wrong to make incoming calls 
>> not have a ring tone?
>>
>> Excerrpts from extensions.conf:
>>
>> exten => 800xxxxxxx,1,Answer
>> exten => 800xxxxxxx,2,Queue(sscq|tr|||30)
>> exten => 800xxxxxxx,3,Playback(vm-intro)
>> exten => 800xxxxxxx,4,Voicemail(s101)
>>
>> exten => 500,1,Answer
>> exten => 500,2,Queue(sscq|tr|||30)
>> exten => 500,3,Playback(vm-intro)
>> exten => 500,4,Voicemail(s101)
>>
>> And my agents.conf is like this:
>>
>> [general]
>> persistentmembers = no
>>
>> [sscq]
>> context = qoutcon
>> timeout = 20
>> retry = 5
>> maxlen = 0
>> member => SIP/109
>> member => SIP/103
>> member => SIP/101
>> strategy=ringall
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>
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