[Asterisk-Users] Queue works, but the caller hears silence instead of ring tone

[Jon Califf]

I get the same problem if I try to use music on hold instead of ringing. 
It works using a local extension, but not when I call in via IAX.

Jon Califf wrote:

>
> If I call my 800 number, I do correctly go to the queue, the agents 
> are dialed and the call can be picked up but I don't hear any ring 
> tone while I'm waiting. If I pick up one of my sip phones and dial 
> extension 500, the same exact setup works flawlessly. I hear a ring 
> tone until someone picks up. My incoming calls come in through IAX2 
> from LiveVoip. Any idea what I've done wrong to make incoming calls 
> not have a ring tone?
>
> Excerrpts from extensions.conf:
>
> exten => 800xxxxxxx,1,Answer
> exten => 800xxxxxxx,2,Queue(sscq|tr|||30)
> exten => 800xxxxxxx,3,Playback(vm-intro)
> exten => 800xxxxxxx,4,Voicemail(s101)
>
> exten => 500,1,Answer
> exten => 500,2,Queue(sscq|tr|||30)
> exten => 500,3,Playback(vm-intro)
> exten => 500,4,Voicemail(s101)
>
> And my agents.conf is like this:
>
> [general]
> persistentmembers = no
>
> [sscq]
> context = qoutcon
> timeout = 20
> retry = 5
> maxlen = 0
> member => SIP/109
> member => SIP/103
> member => SIP/101
> strategy=ringall
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