[Asterisk-Users] Can I set queue not to hangup?

[Etienne Pretorius]

look under Queues.conf, use a context=something. A small menu can be set 
up so that the caller can drop out of the queue and go stright to 
another service.
Mind the small menu only supports single digits.

*Queues.conf*

[QUEUE-Sales]
musiconhold = default
strategy = rrmemory
timeout = 15                                    ; How long do we let the 
phone ring before we consider this a timeout...
retry = 5                                       ; How long do we wait 
before trying all the members again?
wrapuptime=0
maxlen = 0                                      ; Max number of ppl 
waiting in the queue (0=unlimited)
announce-frequency = 45                         ; How often to announce 
queue position and/or estimated holdtime to caller (0=off)
announce-holdtime = yes                         ; Sould we include 
estimated hold time in position announcements?
announce-round-seconds = 10
announce = QUEUE-Sales
leavewhenempty = yes
context = MENU-Sales

member  =>      SIP/Sales


*Extensions.conf*


[MENU-Sales]
;exten => 1,1,Background()
exten => 1,2,Queue(QUEUE-Support)

;exten => 3,1,Background()
exten => 3,2,Queue(QUEUE-Accounts)

;exten => 0,1,Background()
exten => 0,2,Queue(QUEUE-Reception)

;/Voice Mail?/;Leave a message


Kind Regards
Etienne

Technical Support
Kingsley Technologies

Tel no   +27 21 7620276
Fax no  +27 21 7619930
mailto    support at kingsley.co.za
www.kingsley.co.za

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Steve Edwards wrote:

> How can I configure "queue()" so that it does not hang up if the 
> caller presses "*" to exit the queue?
>
> I want to continue the call so the caller can choose other services.
>
> Thanks in advance,
> ------------------------------------------------------------------------
> Steve Edwards      sedwards at sedwards.com      Voice: +1-760-468-3867 PST
> Newline           pagesteve at sedwards.com            Fax: +1-760-731-3000
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