[Asterisk-Users] music on transfer

[Wiley E. Siler]

If you are using blilnd, you will never hear music.  Blind transfer is
when you hit # and then the number.  It immediately sends the call to
the next party (returning ring to them) without you ever having spoken
to the next person who will receive the call.  To the transfer
recipient, it seems as if the call is coming in from the originator, not
as a transfer from you to them.

Consultative transfer is where you press the transfer button, the caller
goes on hold (gets MOH), you dial Bob's extension and explain to Bob who
is calling.  Then you press your transfer key to confirm and the call
moves over to Bob's extension.

W


-----Original Message-----
From: Altus Syman [mailto:altus at stormcorp.co.za] 
Sent: Wednesday, September 29, 2004 7:29 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] music on transfer

What is the difference
Blind is when I press transfer on my phone,what is consultativce?

Wiley E. Siler wrote:

>If you have one, you have the other.  During consultative transfer, the

>music will play automatically if your MOH is working.  During blind 
>tranfer the call is immediately routed and starts ringing for the 
>caller so you hear no MOH.
>
>Thanks,
>W
>
> 
>
>-----Original Message-----
>From: Altus Syman [mailto:altus at stormcorp.co.za]
>Sent: Wednesday, September 29, 2004 6:44 AM
>To: Asterisk Users Mailing List - Non-Commercial Discussion
>Subject: [Asterisk-Users] music on transfer
>
>Good day all
>I got my Music on hold to work but can I/how do i get music on
transfer?
>Please help
>Thanks
>
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