[Asterisk-Users] Asterisk 1.0 & Zaptel 1.0 -- False Hangup Disaster

[Marconi Rivello]

On Sat, 25 Sep 2004 21:03:31 +0900, Benjamin on Asterisk Mailing Lists
<benjk.on.asterisk.ml at gmail.com> wrote:
> 
> The problem of false hangups really needs to be fixed. A false hangup
> is NEVER EVER acceptable in an office environment. On the other hand,
> a call that doesn't hangup even if the remote party has already hung
> up is ALWAYS acceptable. Therefore, if the software is not capable of
> detecting hangups properly, then why not provide a setting to disable
> any and all hangup decisions now made by software and let the human
> user decide instead. There should be a setting "hangup=local-only"
> that would have the effect that no channel will ever be hung up unless
> the (non-Zap) local party has hungup.

I think that letting the non-Zap handle the hangup is a very good
idea. If the non-Zap originated the call, than it has the right to
terminate it. If it didn't, it will eventually perceive that the
caller hung up, and won't spend the day on a dead phone...

It is better than the call being disconnected in the middle of an
important discussion, and it may create the impression that the other
person slammed the phone on you if you were arguing or something like
that...

The only problem is incoming calls to IVR, VM, and such.

It should be allowed to specify if busy detect is enabled only for
zap-originated, zap-terminated, or both kinds of calls.

That's my opinion... :)
Marconi.