[Asterisk-Users] Queues & Transfers

[Ben Merrills]

If someone takes a call from a queue on a CISCO 7960, then does a
Transfer to another agent (using the transfer button), the queue system
seems to think they still have the call, and wont assign them another
call till the other agent finishes the transferred call. Is this a known
bug? Is it something that can be overcome?

 

Cheers,

 

Ben

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