[Asterisk-Users] Agents on zap channels must acknowledge calls even with ackcall=no

Patrick Conroy patrick.j.conroy at gmail.com
Tue Sep 21 06:30:32 MST 2004


I sent this message last week, but it looks like it didn't go through.
 So, if anyone receives this more than once, you have my sincere
apologies.

Hello,

I upgraded to CVS-HEAD-09/10/04-19:07:18 over the weekend and now
agents that are logged
in on zap channels have to acknowledge ACD calls by pressing #, even
though I have

ackcall=no

in agents.conf.  This doesn't seem to be happening to agents on SIP
phones, and it this is the first time I have had an agent logged in on
a Zap channel since the upgrade.  Is there a new config param that I
am missing?

Thanks,
Patrick



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