[Asterisk-Users] Sending Caller ID info in MD/USA

[William C. Lohr Jr.]

Marty,    

My business would own the actual T1, but I may provide an outbound call service for a client and would want their name sent as well as their toll free number and not the local number for the outbound line.  Calls being sent over PRI with Digium card.  Sounds like the PSTN just doesn't forward the name for whatever reason.

Thanks,
Bill
  ----- Original Message ----- 
  From: Marty Mastera 
  To: Asterisk Users Mailing List - Non-Commercial Discussion 
  Sent: Wednesday, September 15, 2004 12:23 AM
  Subject: RE: [Asterisk-Users] Sending Caller ID info in MD/USA






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    From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of William C. Lohr Jr.
    Sent: Tuesday, September 14, 2004 10:07 PM
    To: asterisk-users at lists.digium.com
    Subject: [Asterisk-Users] Sending Caller ID info in MD/USA


    All,

        Having trouble getting answer from Verizon.  I believe Asterisk will let me specify a name and number that is sent to the PSTN (Verizon) of outgoing calls.  For instance, if I have a client, First Bank, and their toll free number is 888-555-1234, I could send that name and number.  Verizon is telling me that they will forward the number I send them, but the name will be my company's name.  I can't get an answer from them if this is a technical problem due to old equipment at their switching office; or if it is just a policy/law issue; or they just plain don't want to.  Does anyone have any answers to this?  Any responses or comments are welcome.

    Thanks,

    Bill 

  Bill:

  Who "owns" the telephone number that the callerid number is being set to (you or the customer)? Are the outbound calls being sent over PRI or via IAX or SIP? I have a similar issue where I send outbound calls to a termination provider over IAX.  I set the callerid number and name to my company's telephone number and name.  Unfortunately my business isn't the customer on record with Qwest for that telephone number, so Qwest allows me to set the outbound callerid number but ignores my attempts to set the callerid name.  Instead they replace the name with whatever name is actually on the account for that telephone number. (Hope I'm being clear...)

  If I terminate calls directly to the PSTN via my X100P I can't do anything of course....need a PRI for that I suppose.

  Marty



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