[Asterisk-Users] Caller id and the number of rings

[Umar Sear]

On Wed, 2004-09-08 at 04:43, HengWee Chin wrote:
> Hi all,
> 
>    I have the following setup
>    PSTN -> ASTERISK -> IVR (using dialogic card)
> 
> 1) Caller id information is presented to asterisk during the first and 
> second ring.
> 2) Hence, Asterisk waits for 2 rings before pickup the call and forwarding 
> to the appropriate FXS port.
> 3) The IVR application also waits for 2 rings before picking up the call to 
> get the caller id.
> 4) Hence any caller calling to the IVR will have to wait for 4 rings before 
> he is serviced. This is too long.
> 5) Anyone have any idea how can I reduced the number of rings and still have 
> caller id available to IVR?
> 6) If I were to switch PRI ISDN, would I still have the same problem?
> 
> Thanks in advanced.
> 
> Regards,
> Chin
> 
> _________________________________________________________________
Hi Chin 

Did you find a resolution, I could not see a response that solves your
issue. 

If you still have the issue it might be worth posting parts of your
dialplan. 

Generally speaking, I would change the IVR part of your dialplan so that
it checks if caller ID has been set, in which case it answers
straightaway, if not then it waits for two rings. 

Umar