[Asterisk-Users] Putting a call on hold
Lyle Giese
lyle at lcrcomputer.net
Sat Sep 4 12:16:42 MST 2004
I am not sure about this as I have not actually done it yet. You could park
the call. Hit the # and send it to extension 700. Allison will announce
which slot the call is parked on. You can hang up the phone and pick up the
call from any extension on the pbx by dialing the slot the call is parked
on.
Now figure out how to give a parked call MOH and you will be all set.
Lyle
----- Original Message -----
From: "Marconi Rivello" <marconirivello at gmail.com>
To: "Steve Maroney" <steve at stevenet.net>
Cc: "Asterisk Users Mailing List - Non-Commercial Discussion"
<asterisk-users at lists.digium.com>
Sent: Friday, September 03, 2004 6:54 PM
Subject: Re: [Asterisk-Users] Putting a call on hold
> Thank you for your help.
>
> The thing is: I set my asterisk to call me at home whenever it
> receives a call for my extension. So, I would like to be able to put
> the person on hold, listening to the music, sometimes. Is that
> possible?
>
> Or is it possible to press a key during a conversation and get
> asterisk to do something? Like the # key, but I would like asterisk to
> take other actions instead of transfering.
>
> Thanks.
>
> On Fri, 3 Sep 2004 18:45:08 -0500 (CDT), Steve Maroney
> <steve at stevenet.net> wrote:
> >
> > Well, your description of the scenario doesn't make much sense, but
> > to answer the question if its a sip channel (softphone or hardphone),
then
> > simply press the hold button and hang up the handset. If the phone is on
a
> > zap channel (fxs port) then press flash on the phone and put the handset
> > on the desk. Do not put handset back on hook, or else it will just ring
> > back to you.
> >
> > The # is for transfering calls, not hold.
> >
> > Thank you,
> > Steve Maroney
> >
> >
> >
> > On Fri, 3 Sep 2004, Marconi Rivello wrote:
> >
> > > Hi,
> > >
> > > How do I put a call on hold? If i press # the music on hold plays to
> > > the other person, but asterisk asks for a number to transfer... I
> > > don't want to transfer, I simply want to put the person on hold, so
> > > he/she can hear the music while I do something, then get them off
> > > hold. Is it possible?
> > >
> > > The scenario: The person calls me from a SIP phone, and I receive the
> > > call in a regular PSTN phone, from the FXO. I don't want any of the
calls
> > > to get disconnected.
> > >
> > > Thanks.
> > > _______________________________________________
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> > >
> >
> >
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