[Asterisk-Users] Mitel 5010

[Colin Anderson]

Ditto that. On a Mitel box, A Service Contract Is Your Friend and a Good
Interconnect Is Your Best Friend. Our 3300 was loosing conn w/ the phones
and loosing sync with our PRI. Our interconnect blamed everything from the
LAN to sunspots except the 3300. Because we had a service contract, I
insisted that the NSU be replaced, which they did grudgingly and lo!
problems ceased. ~3k calls / day from 80 users for 3 years so far - no
problems. 
 
FWIW, I'm just using QOS. We haven't had any issues with non - VLAN config.
However, the reason I'm on this list in the first place is because we are
planning to replace the 3300 with * :-) and the reason is simply because the
Mitel box is too expensive $$. A 5020 costs us $1200 Cdn. My boss, who
approved the system in the first place, likes to tease me and say: "Tell me
again why we moved away from a Meridian One?"
 
On topic: The Ipera (the 3300's predecessor) supported SIP, as well as the
new, I think it's called 3010 which is throttled to 25 users. Mitel made a
stupid decision to drop SIP for the 3300 to try to lock in users with their
own proporietary protocol which I have analyzed and it's part IP and part
CDS (Cisco Discovery, like SNMP). Because the CDS part is Layer - 2 - ish
it's hard to route; my BSD box routes it OK but a Seawall kind of config
won't. Grrrr....

-----Original Message-----
From: slwatts at winckworths.co.uk [mailto:slwatts at winckworths.co.uk]
Sent: Wednesday, September 01, 2004 7:20 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Mitel 5010



I am very surprised that you have had problems with a mitel 3300ICP. We have
had one installed here for the past year or so and it is a very good system.
We did suffer the occaisonal crash and then our system was wiped out by a
lightning strike, we had a replacement controller in place and fully working
within 3 hours. Since then we have had absolutely no crashes at all. 

You do need to setup the 3300ICP properly - incorrect configuration can
cause you serious nightmares, but then it is a very flexible system. It also
seems to be very particular about your network setup. Dont even think about
trying to run it over a data network that does not have vlans or QOS. 

The early software versions were pretty poor, however version 4 is much
better and we will soon be upgrading to version 5 so if you want to know how
that fares let me know. 

Their teleworker solution is particularly impressive, although I wish they
would release SIP support for their phones and controllers. 

Anyone know of a project to bring minet to asterisk? 

Sam 

Stephen Stull <sstull at gmail.com> wrote on 01/09/2004 13:33:59:

> Is this the 3300IP system?  Those systems *can* be quite good, but 
> need to be up to the latest revision and require a bit of tuning.  I'd 
> be interested in your finds regardless and could probably experiment 
> with a 5005, 5010 or even the higher-end ones. 
> 
> I'll ask a former co-worker if I can borrow one for testing. 
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