[Asterisk-Users] fwd on busy when calling multiple extensions at once

[Tor Roberts]

Chris,
As far as the Cisco phones, they are not an option as I already have the 
Polycoms. The Ciscos are overpriced anyway.
It was my understanding that asterisk would not let you register the 
same extension more than once. If that is not the case, I will try to 
register the same extension to all 6 lines.
If all 6 lines are used on any of the phones then I imagine that only 
the other 3 phones will ring. I don't think this will happen, as I only 
have 8 incoming lines. If it does become a problem, then I could enable 
call waiting on the last 2 lines so that each phone can handle 8 calls.
Thank you for your advice!

-Tor Roberts

Chris A. Icide wrote:

> IMHO, the Polycom IP600 is a superior phone to the cisco 79XX phones.  
> I base this off of having had both an IP600 and a 7960.  The two 
> advantages the 7960 had over the IP600 was appearance and ease of 
> configuration.  Outside of that, the IP600 (IMHO) beat the cisco hands 
> down.
>
> Now, you MAY want to try registering all 6 lines on the polycom to the 
> same line and see if the phone handles that as well as the cisco.  If 
> it does, then you are set.  Otherwise, you will need some complex 
> configuration work in your extensions.conf to achieve what you are 
> looking to achieve.
>
> Some thoughts:
>
> What do you want to happen when one of the call takers has all 6 lines 
> in use?
>
> Have you considered using queues to do what you need?
>
> -Chris
>
> On 10:08 AM 5/22/2004, Brian Cuthie wrote:
> >
> >You might consider using the Cisco SIP phones. They're smart enough to
> >accept incoming calls for as many call appearances you have with the
> >same SIP registration.
> >
> >-brian
> >
> >Tor Roberts wrote:
> >
> >> Hi,
> >> I am setting up a dispatch center where will have 4 call takers, all
> >> with Polycom IP 600 Sip phones. Each phone will be setup with 6
> >> extensions each. When a new call comes in, the first extension on all
> >> the phones will ring. This works fine, the problem is when one of the
> >> dispatchers is already using her first extension and another call
> >> comes in. What happens now is that the remaining 3 phones ring on the
> >> first extension, but the dispatcher who is on a call, her phone does
> >> not ring. I want her second extension ring along with the other 3
> >> phones first extensions.
> >>
> >> In sip.conf I have all the extensions set to incominglimit=1 and the
> >> pertinent part of extensions.conf is:
> >>
> >> exten => s,1,Dial(SIP/5000&SIP5001&SIP5002&SIP5003,20,tr)
> >> exten => s,2,Dial(SIP/5004&SIP5005&SIP5006&SIP5007,20,tr)
> >>
> >> and so on.
> >>
> >> If anybody has any insight, or a better solution, that would be great.
> >>
> >> Thanks,
> >>
> >> -Tor Roberts
>
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