[Asterisk-Users] fwd on busy when calling multiple extensions at once

[Chris A. Icide]

IMHO, the Polycom IP600 is a superior phone to the cisco 79XX phones.  I 
base this off of having had both an IP600 and a 7960.  The two advantages 
the 7960 had over the IP600 was appearance and ease of 
configuration.  Outside of that, the IP600 (IMHO) beat the cisco hands down.

Now, you MAY want to try registering all 6 lines on the polycom to the same 
line and see if the phone handles that as well as the cisco.  If it does, 
then you are set.  Otherwise, you will need some complex configuration work 
in your extensions.conf to achieve what you are looking to achieve.

Some thoughts:

What do you want to happen when one of the call takers has all 6 lines in use?

Have you considered using queues to do what you need?

-Chris

On 10:08 AM 5/22/2004, Brian Cuthie wrote:
 >
 >You might consider using the Cisco SIP phones. They're smart enough to
 >accept incoming calls for as many call appearances you have with the
 >same SIP registration.
 >
 >-brian
 >
 >Tor Roberts wrote:
 >
 >> Hi,
 >> I am setting up a dispatch center where will have 4 call takers, all
 >> with Polycom IP 600 Sip phones. Each phone will be setup with 6
 >> extensions each. When a new call comes in, the first extension on all
 >> the phones will ring. This works fine, the problem is when one of the
 >> dispatchers is already using her first extension and another call
 >> comes in. What happens now is that the remaining 3 phones ring on the
 >> first extension, but the dispatcher who is on a call, her phone does
 >> not ring. I want her second extension ring along with the other 3
 >> phones first extensions.
 >>
 >> In sip.conf I have all the extensions set to incominglimit=1 and the
 >> pertinent part of extensions.conf is:
 >>
 >> exten => s,1,Dial(SIP/5000&SIP5001&SIP5002&SIP5003,20,tr)
 >> exten => s,2,Dial(SIP/5004&SIP5005&SIP5006&SIP5007,20,tr)
 >>
 >> and so on.
 >>
 >> If anybody has any insight, or a better solution, that would be great.
 >>
 >> Thanks,
 >>
 >> -Tor Roberts