[Asterisk-Users] snom 200 and hold

[Ernest W. Lessenger]

First, try moving back to 2.05c or earlier. 2.05e has a few problems
(remember, it's beta quality) that could be causing this. Second, are you
sure that the "disconnect on hook" or "transfer on hook" settings are the
way you expect them to be. That caught us for a while since we were putting
people on hold and then putting the phone on hook, which had the result of
disconnecting them.

--Ernest 

> -----Original Message-----
> From: asterisk-users-admin at lists.digium.com 
> [mailto:asterisk-users-admin at lists.digium.com] On Behalf Of 
> Michael Swan
> Sent: Thursday, May 20, 2004 10:29 AM
> To: asterisk-users at lists.digium.com
> Subject: [Asterisk-Users] snom 200 and hold
> 
> Hi,
> 
> I've looked through the archives and seen references to 
> placing calls on
> hold on a snom 200 (any version of the firmware but we have 
> the latest:
> 2.05e.)
> 
> Basically, we can't place calls on hold on the snom 200! The manual
> talks about the Flash button (which is really the "R" button, 
> as far as I
> can tell.) Pressing the R button will immediately disconnect 
> the incoming
> call. Another poster to this list indicated one could just 
> choose another
> line and the current line will be put on hold. This is not 
> true on our phone:
> again, the original call is immediately disconnected.
> 
> We've been all over the settings in the snom 200 and have tweaked a
> bunch of parameters.
> 
> So: how does one place an incoming call on hold on a snom 200 so that
> we can do "attended" transfer?
> 
> Michael Swan
> Neon Software, Inc.
> 
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