[Asterisk-Users] NetworkWorld article on Open Source Telephony

[Senad Jordanovic]

Chris Bond wrote:
>> Yes, you are right!!
> 
>> However, GUI for newbie's will help some people to overcome the first
>> hurdles, and then plunge into more advanced stuff!
> 
> One thing quote a lot of companies do is outsource the initial
> configuration, because they simply don't have the technical skills
> initially.  But what you want then is a way to easily go in and add
> an extension, remove someone who's left, setup hunt groups, etc, etc.
> 
> It's more the general day to day maintenance that needs to be
> addressed, editing really complex IVR's, dialplans, etc I think
> should be left to the people who know what there doing. (Although
> there's nothing stopping adding an advanced interface too..)   
> 


It could not be said better ! :)