[Asterisk-Users] NetworkWorld article on Open Source Telephony

[Chris Bond]

> Yes, you are right!!

> However, GUI for newbie's will help some people to overcome the first
> hurdles, and then plunge into more advanced stuff!

One thing quote a lot of companies do is outsource the initial
configuration, because they simply don't have the technical skills
initially.  But what you want then is a way to easily go in and add an
extension, remove someone who's left, setup hunt groups, etc, etc.

It's more the general day to day maintenance that needs to be addressed,
editing really complex IVR's, dialplans, etc I think should be left to the
people who know what there doing. (Although there's nothing stopping adding
an advanced interface too..)

Just my thoughts =)

Kind Regards,
Chris Bond