[Asterisk-Users] Cisco 7960 bug in 6.1 evident in Asterisk

[Cameron Palmer]

Eek.

cameron. 

On Thu, 5 Feb 2004, John Todd wrote:

> Correct.  Wedged hard.
> 
> JT
> 
> 
> >So Star-Six-Settings won't reboot the phone in this state?
> >
> >cameron.
> >
> >On Thu, 5 Feb 2004, John Todd wrote:
> >
> >>  I had a previous error where, due to a faulty switch port, one of my
> >>  7960's was rebooting or locking fairly often.  That was due to a
> >>  physical, electrical error.
> >>
> >>  This problem is significantly different.  A fully-loaded (all six
> >>  lines) 7960 will gradually stop registrations to one of my (distant)
> >>  servers, and will often wedge itself, requiring reboot by power cord
> >>  yanking.  Or it will spontaneously reboot.   I think this is due to
> >>  some unusual SIP messages being sent to the phone from *, tickling a
> >>  different bug in the phone that causes it to lose it's mind.  See my
> >>  bugnote:
> >>
> >>  http://bugs.digium.com/bug_view_page.php?bug_id=0000889
> >>
> >>  Due to other network conditions (i.e.: the remote server 3300 miles
> >>  away has a cable modem problem) I am unable to get more details.
> >>
> >>  JT
> >>
> >>
> >>
> >>  >No they do not but apparetly his phones either didn't like the switch they
> >>  >were on or they have something wrong with them.
> >>  >
> >>  >bkw
> >>  >
> >>  >On Thu, 5 Feb 2004, Chris Clifton wrote:
> >>  >
> >>  >>  So do the 7960's have to be on the same subnet as the * box ?
> >>  >>
> >>  >>  This seems like a major detriment to using them in a typical wan
> >>  >>  environment.
> >>  >>
> >>  >>  - Chris Clifton
> >>  >>
> >>  >>  ----- Original Message -----
> >>  >>  From: "Brian West" <brian at bkw.org>
> >>  >>  To: <asterisk-users at lists.digium.com>
> >>  >>  Sent: Wednesday, February 04, 2004 1:58 PM
> >>  >>  Subject: Re: [Asterisk-Users] Cisco 7960 bug in 6.1 evident in Asterisk
> >>  >>
> >>  >>
> >>  >>  > Does the first line, backup and emergency proxy go to the * box on the
> >>  >>  > same wire?  Malcolm and I figured out the 7960's freak 
> >>smooth out if the
> >>  >>  > asterisk server isn't on the same subnet his phones kept 
> >>rebooting over
> >>  >>  > and over and over till we took them off the switch they were 
> >>on and move
> >>  >>  > them to the one with the aterisk server.
> >>  >>  >
> >>  >>  > bkw
> >>  >>  >
> >>  >>  > On Wed, 4 Feb 2004, John Todd wrote:
> >>  >>  >
> >>  >>  > > Yes and no.  The Cisco phone is on a NAT network that is quite
> >>  >>  > > distant from one of the Asterisk servers, but on the same 
> >>wire as the
> >>  >>  > > other.  Three lines go to the remote *, and three lines remain local
> >>  >>  > > on the network to the other * server.  I'm running CVS as of this
> >>  >>  > > morning on both servers.  Strangely, today the phone 
> >>hasn't locked up
> >>  >>  > > or rebooted, though now I am getting one or two of the lines failing
> >>  >>  > > to REGISTER - they're simply not sending out a request, according to
> >>  >>  > > the network dump.  <sigh>
> >>  >>  > >
> >>  >>  > > JT
> >>  >>  > >
> >>  >>  > >
> >>  >>  > > At 7:43 AM -0600 2/4/04, Brian West wrote:
> >  > >>  > > >
> >  > >>  > > >Question.. is the 7960 on the same subnet as your 
> >asterisk server?  I
> >  > >>  have
> >  > >>  > > >a 7960 registered with 3 diffrent asterisk servers.  All 6 lines.
> >  > >>  Running
> >>  >>  > > >6.1 and has 12 days of uptime.
> >>  >>  > > >
> >>  >>  > > >bkw
> >>  >>  > > >
> >>  >>  > > >On Wed, 4 Feb 2004, John Todd wrote:
> >>  >>  > > >
> >>  >>  > > >>
> >>  >>  > > >>  So, I've managed to consistently lock up my Cisco 7960 
> >>(SIP 6.1) to
> >>  >>  > > >>  the point where it needs to be unplugged, due to 
> >>software errors.
> >>  >>  > > >>  This is a first.
> >>  >>  > > >>
> >>  >>  > > >>  My suspicions are that this bug in Asterisk is causing 
> >>the lockups:
> >>  >>  > > >>     http://bugs.digium.com/bug_view_page.php?bug_id=0000889
> >>  >>  > > >>
> >>  >>  > > >>  It seems unusual to me that a low volume of bogus SIP messages
> >>  >>  should
> >>  >>  > > >>  lock up the 7960, but that seems to be the case.   It seems this
> >>  >>  only
> >>  >>  > > >>  happens on my 7960 that I have completely full of 
> >>extensions (all
> >>  >>  six
> >>  >>  > > >>  line buttons are lit, two of them are auto-answer.) 
> >>I think this
> >>  >>  is
> >>  >>  > > >>  one bug tickling another bug; bad messages from * are 
> >>killing the
> >>  >>  > > >>  7960.
> >>  >>  > > >>
> >>  >>  > > >>  I'd like anyone else with experiences with this  type of failure
> >  > >  > with
> >>  >  > > > >>  Asterisk to give me a shout; I'm going to report this to Cisco
> >>  >  > > > >>  somehow, but don't have enough evidence.
> >>  >  > > > >>
> >>  >  > > > >  > JT
> >>  >  > > > >
> >>  >  > > > _______________________________________________
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> >>  >>  > >
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> >>  >>
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> >
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