[Asterisk-Users] Cannot transfer after queue agent picks up c all

[Hecken, Guido]

I had the same problem with snom 190 phones.
Using the transfer with # instead of "Transfer Button on the phone" worked
for me.
In my configuration "REFER" was not send, so the transfer with the button on
the phone did not work.

Guido Hecken


-----Ursprüngliche Nachricht-----
Von: steve szmidt [mailto:steve at szmidt.org] 
Gesendet: Sonntag, 26. Dezember 2004 17:14
An: asterisk-users at lists.digium.com
Betreff: [Asterisk-Users] Cannot transfer after queue agent picks up call

I have not been able to find anything that relates to this problem. The
agents 
are using Cisco phones.

Calls goes into a queue. but once an agent picks it up it cannot be 
transferred. However if they call directly to the agents extension it's not
a 
problem transferring calls. 

It sounds like a misconfiguration but I cannot see what's wrong. Any takers?

-- 

Steve Szmidt

"They that would give up essential liberty for temporary safety 
deserve neither liberty nor safety."
                                Benjamin Franklin
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