[Asterisk-Users] Call on hold disconnects...

Christopher Dobbs crdobbs at eracew.net
Fri Dec 17 15:03:17 MST 2004


Are you having the phone place the person on hold, or are you having * 
place them on hold?
I dial #700 and it puts them on hold and they stay there,
it also reads off to me the number I dial to get them off hold.

REF: /etc/asterisk/features.conf

--
Christopher Dobbs

Shoval Tomer wrote:

>That's both true and false.
>
>We have a legacy PBX here. Panasonic make.
>Analog extensions connected to it (a.k.a "stupid" extensions) behace exactly like the grandstream - you can put a call on hold, but if you put the handset back on the cradle it's bye bye Mary.
>
>Digital extensions (a.k.a "smart" extensions) can hold a call indefinitely.
>They can do other neat stuff too...
>
> 
>
>  
>
>>-----Original Message-----
>>From: Ferguson, Michael [mailto:ferguson at BRVMLAW.COM]
>>Sent: Friday, December 17, 2004 11:11 PM
>>To: Asterisk Users Mailing List - Non-Commercial Discussion
>>Subject: RE: [Asterisk-Users] Call on hold disconnects...
>>
>>Antony,
>>Thanks. It seems that the GS will not keep the call on hold.
>>In the real world though, when you place a call on hold, it is held until
>>further action.
>>The caller will hear messages, music, anything while you are gone to look
>>for a file, etc.
>>
>>Technically, if you place the call on hold and put the handset back on the
>>cradle, you DID NOT HANG UP to end the call.
>>If you want to hang up the call you will first have to take the call off
>>hold... No.
>>
>>-----Original Message-----
>>From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
>>bounces at lists.digium.com] On Behalf Of Antony Stone
>>Sent: Friday, December 17, 2004 3:54 PM
>>To: Asterisk Users Mailing List - Non-Commercial Discussion
>>Subject: Re: [Asterisk-Users] Call on hold disconnects...
>>
>>
>>On Friday 17 December 2004 20:43, Ferguson, Michael wrote:
>>
>>    
>>
>>>OK. I guess I was not clear. Sorry.
>>>
>>>The phone rings.
>>>The person picks up the handset and speaks to the caller.
>>>He then puts the call on hold by pressing the "HOLD" button on the GS
>>>100 phone. The caller hears music on hold.
>>>      
>>>
>>So far, so good.
>>
>>    
>>
>>>The hand set is placed back on the cradle (as is done on a regular
>>>phone with a hold button)
>>>      
>>>
>>I'm not sure I agree with this.   Some phones may allow you to hang up and
>>not
>>disconnect the call, but I don't think it's universal.   Some phones
>>interpret this to mean "oh, you want to hang up? Okay - I'll hang up the
>>call
>>then."
>>
>>    
>>
>>>The call is disconnected.
>>>      
>>>
>>Well, yes, because you hung up.
>>
>>What happens if you do something else, like dial another extension, or
>>press
>>the hold button again (perhaps to retreive the original caller)?
>>
>>I repeat one of my original questions - if this is not what you expected
>>to
>>happen when you hang up the phone, how would you expect to hang up the
>>call
>>when you wanted to?
>>
>>Antony.
>>
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