[Asterisk-Users] Call on hold disconnects...

[Shoval Tomer]

That's both true and false.

We have a legacy PBX here. Panasonic make.
Analog extensions connected to it (a.k.a "stupid" extensions) behace exactly like the grandstream - you can put a call on hold, but if you put the handset back on the cradle it's bye bye Mary.

Digital extensions (a.k.a "smart" extensions) can hold a call indefinitely.
They can do other neat stuff too...

 

> -----Original Message-----
> From: Ferguson, Michael [mailto:ferguson at BRVMLAW.COM]
> Sent: Friday, December 17, 2004 11:11 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: RE: [Asterisk-Users] Call on hold disconnects...
> 
> Antony,
> Thanks. It seems that the GS will not keep the call on hold.
> In the real world though, when you place a call on hold, it is held until
> further action.
> The caller will hear messages, music, anything while you are gone to look
> for a file, etc.
> 
> Technically, if you place the call on hold and put the handset back on the
> cradle, you DID NOT HANG UP to end the call.
> If you want to hang up the call you will first have to take the call off
> hold... No.
> 
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of Antony Stone
> Sent: Friday, December 17, 2004 3:54 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] Call on hold disconnects...
> 
> 
> On Friday 17 December 2004 20:43, Ferguson, Michael wrote:
> 
> > OK. I guess I was not clear. Sorry.
> >
> > The phone rings.
> > The person picks up the handset and speaks to the caller.
> > He then puts the call on hold by pressing the "HOLD" button on the GS
> > 100 phone. The caller hears music on hold.
> 
> So far, so good.
> 
> > The hand set is placed back on the cradle (as is done on a regular
> > phone with a hold button)
> 
> I'm not sure I agree with this.   Some phones may allow you to hang up and
> not
> disconnect the call, but I don't think it's universal.   Some phones
> interpret this to mean "oh, you want to hang up? Okay - I'll hang up the
> call
> then."
> 
> > The call is disconnected.
> 
> Well, yes, because you hung up.
> 
> What happens if you do something else, like dial another extension, or
> press
> the hold button again (perhaps to retreive the original caller)?
> 
> I repeat one of my original questions - if this is not what you expected
> to
> happen when you hang up the phone, how would you expect to hang up the
> call
> when you wanted to?
> 
> Antony.
> 
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