[Asterisk-Users] AGI Helpdesk/Trouble Ticketing application

Jim Radford jradford at npl.com
Tue Dec 14 07:04:08 MST 2004


Greetings All,

I've created a sample trouble ticketing management script in perl that
allows the management of trouble tickets, call routing, etc that
interfaces with the perldesk helpdesk application.

It is mainly for an example of what integration between asterisk and real 
world apps is possible. 

Basic instructions are included in the script itself including 
instructions for accessing a live demo, feel free to beat the hell out of 
it. 

Download From:
http://www.jimradford.com/asterisk/perldesk.agi


Enjoy!

Regards,
Jim
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Jim Radford <jradford at npl.com>
http://www.jimradford.com/
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