[Asterisk-Users] Silent IAX calls getting cut off

Anirban Chowdhuri anirban at videobureau.com
Thu Dec 9 13:02:20 MST 2004


Hi

This may or may not help - you may try setting a "T" rule, and see if it is
getting triggered. Sometimes I have had the AbosluteTimeout kick in, so in
my scripts now I set my AbsoluteTimeout explicitly, separate from any
ResponseTimeouts.

Hope it helps.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com]On Behalf Of WipeOut
Sent: Thursday, December 09, 2004 1:22 PM
To: Dave Brooks; Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Silent IAX calls getting cut off


Dave Brooks wrote:

>Hi.
>
>I'm new here so I hope this is a sensible question/sensible place for it.
>
>I have a PSTN to IAX phone number with voipuser.org that I'm using to
>test an IVR service. The only trouble is that after approximately 40
>seconds of silence (e.g. after background playback of a menu prompt)
>the call gets cut off. Is this a common problem? I've already set the
>ResponseTimeout to a big number. It doesn't get sent to the 't'
>extension, it just says "Hungup" in *
>
>I can easily get around this problem when waiting at a menu (e.g. just
>background some music or repeat the menu after 30 seconds). But I want
>to use the ControlPlayback function, and I don't see what I can do to
>stop the call getting hung-up if the user chooses to pause the audio
>for a while.
>
>I don't think it's an issue with voipuser.org as the same happens with
>our number from voicepulse. Any advice would be appreciated.
>
>Regards,
>David Brooks
>
>
>
What versions of Asterisk are you and your ITSP using?

I have just recently resolved a call dropping issue which had no reason
for happening but an upgrade to the version of Asterisk solved the problem..

Hope that helps..


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