[Asterisk-Users] Silent IAX calls getting cut off

[WipeOut]

Dave Brooks wrote:

>Hi.
>
>I'm new here so I hope this is a sensible question/sensible place for it.
>
>I have a PSTN to IAX phone number with voipuser.org that I'm using to
>test an IVR service. The only trouble is that after approximately 40
>seconds of silence (e.g. after background playback of a menu prompt)
>the call gets cut off. Is this a common problem? I've already set the
>ResponseTimeout to a big number. It doesn't get sent to the 't'
>extension, it just says "Hungup" in *
>
>I can easily get around this problem when waiting at a menu (e.g. just
>background some music or repeat the menu after 30 seconds). But I want
>to use the ControlPlayback function, and I don't see what I can do to
>stop the call getting hung-up if the user chooses to pause the audio
>for a while.
>
>I don't think it's an issue with voipuser.org as the same happens with
>our number from voicepulse. Any advice would be appreciated.
>
>Regards,
>David Brooks
>
>  
>
What versions of Asterisk are you and your ITSP using?

I have just recently resolved a call dropping issue which had no reason 
for happening but an upgrade to the version of Asterisk solved the problem..

Hope that helps..