[Asterisk-Users] Agent Login "Play a file"

[Ronald Hartmann]

Good Day list,

	Anyone know if there is a way to have the AgentCallBackLogin
function play a voice file after the agent picks up the phone?


	If this is not an available feature, any ideas on the difficulty
in making this feature?

	Example:

	Extensions.conf
	
exten => 700,1,AgentCallbackLogin(${CALLERIDNUM}|”AnnounceCAllQue-TechSu
pport”);
	.......

		exten => s,6,Queue(queue1)

	Agents.conf
		agent => 2204,1234,Ron Hartmann


	VoiceFile...
		AnnounceCAllQue-TechSupport contains Allison saying
"This call is from the Technical Support Call Queue Please press # to
accept the call"

	
	Ron Hartmann dials 700, enters the agentid and password and
extension he is working at.

	A Call comes into the office... the call is transferred to the
call que.

	Ron Hartmann's phone rings..... 
	Ron Hartmann answers the phone, he hears Alison say "This call
is from the Technical Support Call Queue Please press # to accept the
call"
	Ron Hartmann Presses # and the call is passed through.


Thanks for the feedback

~ronald
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