[Asterisk-Users] app_queue question

[Peter Svensson]

On Wed, 1 Dec 2004, Brian C. Fertig wrote:

> But now in this instance it drops them into voice mail.   Is there a way
> to have them punch in there phone number so they can keep there space in
> the
> system?   Like if they are #20 in queue when they left their # for call
> back
> that when they get to number 4 or 5 that they would be called back and
> put back in queue to wait the remainder of time?  Could this by chance
> be done with a AGI of some sort?

You may want to look at "icd" if you need to create a more complex queuing
system. It has a steep learning curve. Once the framwork is understood it
is not that hard to create a queue that behaves like you want. Most of the
pieces are there already. I think you will have to write some code or have
it written for you.

Peter