[Asterisk-Users] Call forwarding and Caller ID
John Fraizer
tvo at enterzone.net
Tue Apr 27 23:40:52 MST 2004
Erik Barker wrote:
> I've also run into this problem with passing the proper CallerID on to a
> staff phone. Our receptionist now uses the '#' transfer option to
> forward calls so that the correct (original) CallerID is passed to the
> end user.
>
> This is the same '#' transfer option which is used to park calls etc:
>
> While on a call enter:
> #<ext>
>
> to transfer the call without additional entries to the
> extensions.conf
>
> Just my $0.02
>
>
If you look closely at the original caller, he wanted to be able to tell
when a call was transferred to him by the receptionist. The method I
posted will (at least the way I use it) transfer the call and let you
know via the CIDName field that it was forwarded while leaving the CID
Number field in-tact.
This will *only* work if you are not transferring the call outbound to
the PSTN. Once it hits the PSTN, the CIDName field you send is pretty
much ignored and a DIG is done against the CID number by the telco.
John
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