[Asterisk-Users] Call forwarding and Caller ID

[Erik Barker]

I've also run into this problem with passing the proper CallerID on to a
staff phone. Our receptionist now uses the '#' transfer option to
forward calls so that the correct (original) CallerID is passed to the
end user.

This is the same '#' transfer option which is used to park calls etc:

        While on a call enter:
        #<ext>
        	
        to transfer the call without additional entries to the
        extensions.conf

Just my $0.02


-- 
Erik Barker

On Tue, 2004-04-27 at 09:28, John Fraizer wrote:
> With the following example, if the receptionist transferred your call to 
> "**[your-extension", you would receive the call with the correct 
> caller-ID number but with the name translated to be "Forwarded Call".
> 
> 
> exten => **your-ext,1,Setcallerid(Forwarded Call <${CALLERIDNUM}>|a)
> exten => **your-ext,2,Goto(context,your-extension,1)
> 
> 
> John
> 
> 
> Ryan Courtnage wrote:
> 
> > On 28-Apr-04, at 1:53 AM, Nick Grindley wrote:
> > 
> >> Hi All,
> >>
> >> * is working very well for us now. But I have an issue that I cannot find
> >> the answer to - enter guru's!!
> >>
> >> When our receptionist does a blind call forward I receive the Caller ID,
> >> however I do not know if the call is fresh (i.e. ringing in) or 
> >> forwarded.
> >>
> >> What I would like to do is to have * prefix the CID External (so that 
> >> I can
> >> tell that it is a fresh call) or Internal (to tell me that it is a blind
> >> forward). So how do I prefix the CID with say E for external and I for
> >> Internal?
> > 
> > 
> > Not sure of the syntax, but can't you use SetCIDName before forwarding?:
> > 
> > SetCIDName(internal ${CALLERIDNAME})
> > 
> > http://voip-info.org/wiki-Asterisk+cmd+SetCIDName
> > 
> > 
> > Ryan
> > 
> >>
> >> We are using an AVM C2 ISDN card and are in the UK (if any of that 
> >> helps?)
> >>
> >> Our phones are ipDialog SipTone II
> >>
> >> Many thanks in advance and kind regards to all.
> >>
> >> Nick
> >>
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