[Asterisk-Users] caller id not working (zap)

[Jeremy Hall]

Shawn,

 

Please describe your situation a little better.  I am experiencing what
appears to be the same thing with a clone card and am trying to gather
data.

 

1.	Is it a true Digium card or is it a clone/modem card?
2.	What is the specific situation?  Does the CLI show anything such
as a CallerID checksum error or no message regarding CID at all?
3.	Does the card appear to function correctly other than Caller ID
working?  Meetme and Music on Hold work properly?
4.	Did it ever work?  Did it work a few times then start giving
errors or did it never give a correct CID string?

 

As for where to start troubleshooting, here are a few tips on things to
try.  Some I have tried in my situation, some I have not.

1.	Make sure that your Asterisk card is the only device plugged
into the phone line to eliminate other devices causing noise on the line
2.	Move your card to a different PCI slot to see if the card is
picking up RF noise from another card.
3.	Play with the rxgain and txgain values in Zapata.conf to see if
the audio level is just too low to support proper decoding

 

Please feel free to contact me off-list if you prefer.  I don't think
most people like to see clone card discussions on the list, but there
are a couple of people that are seeing the same issue with a Digium card
as well, so there is some interest on the list as well.

 

Jeremy

 

  _____  

From: shawn [mailto:sepling at tampabay.rr.com] 
Sent: Wednesday, April 14, 2004 5:31 AM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] caller id not working (zap)

 

Caller id works on any device but asterisk. I have a zaptel 

1 port card. any ideas on where I should start.

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