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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Shawn,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Please describe your situation a little
better. I am experiencing what appears to be the same thing with a clone
card and am trying to gather data.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<ol style='margin-top:0in' start=1 type=1>
<li class=MsoNormal style='color:navy;mso-list:l0 level1 lfo1'><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial'>Is
it a true Digium card or is it a clone/modem card?<o:p></o:p></span></font></li>
<li class=MsoNormal style='color:navy;mso-list:l0 level1 lfo1'><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial'>What
is the specific situation? Does the CLI show anything such as a
CallerID checksum error or no message regarding CID at all?<o:p></o:p></span></font></li>
<li class=MsoNormal style='color:navy;mso-list:l0 level1 lfo1'><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial'>Does
the card appear to function correctly other than Caller ID working?
Meetme and Music on Hold work properly?<o:p></o:p></span></font></li>
<li class=MsoNormal style='color:navy;mso-list:l0 level1 lfo1'><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial'>Did
it ever work? Did it work a few times then start giving errors or
did it never give a correct CID string?<o:p></o:p></span></font></li>
</ol>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>As for where to start troubleshooting,
here are a few tips on things to try. Some I have tried in my situation,
some I have not.<o:p></o:p></span></font></p>
<ol style='margin-top:0in' start=1 type=1>
<li class=MsoNormal style='color:navy;mso-list:l1 level1 lfo2'><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial'>Make
sure that your Asterisk card is the only device plugged into the phone
line to eliminate other devices causing noise on the line<o:p></o:p></span></font></li>
<li class=MsoNormal style='color:navy;mso-list:l1 level1 lfo2'><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial'>Move
your card to a different PCI slot to see if the card is picking up RF noise
from another card.<o:p></o:p></span></font></li>
<li class=MsoNormal style='color:navy;mso-list:l1 level1 lfo2'><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial'>Play
with the rxgain and txgain values in Zapata.conf to see if the audio level
is just too low to support proper decoding<o:p></o:p></span></font></li>
</ol>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Please feel free to contact me off-list if
you prefer. I don’t think most people like to see clone card
discussions on the list, but there are a couple of people that are seeing the
same issue with a Digium card as well, so there is some interest on the list as
well.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Jeremy<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal style='margin-left:.5in'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> shawn [mailto:sepling@tampabay.rr.com]
<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, April 14, 2004
5:31 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">asterisk-users@lists.digium.com</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> [Asterisk-Users] caller
id not working (zap)</span></font><o:p></o:p></p>
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<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Caller id works on any device but
asterisk. I have a zaptel </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>1 port card. any ideas on where I
should start.</span></font><o:p></o:p></p>
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