[asterisk-users] RE: Groups in *

[Brian West]

Why not just use appqueue?

On Wed, 29 Oct 2003, Lars Fredriksson wrote:

>
> Hi!
>
> Thanks for the tip!
>
> Okay, looked a little around AGI and it didn't look to hard doing a script
> that read which phones that should answer which group from an external
> textfile, and such file would be quite easy to modify with a CGI-script. And
> I tried it with a static extensions.conf like below and it seems to work,
> great!
>
> Is there any other considerations or tips about using a solution like this?
>
>
> --<SNIP from extensions.conf>--
>
> exten => s,1,Answer                       ; Answer
>
> exten => s,2,Dial(Sip/7101&Sip/7102,20,m) ; Dial 20 seconds, if busy
> exten => s,103,Goto(s,3)                  ; go direct to next group
>
> exten => s,3,Dial(Sip/7103&Sip/7104,20,m) ; Dial 20 seconds, if busy
> exten => s,104,Goto(s,4)                  ; go direct to next group
>
> exten => s,4,Dial(Sip/7105&Sip/7106,20,m) ; Dial 20 seconds
>
>
> exten => s,5,Goto(s,2)                    ; Still no answer, goto
>                                           ; first group
>
> --<SNAP>--
>
> Regards, Lars
>
> -----
>
>
> Lars:
>
> Anything you want is possible to do with Asterisk... the matter is how much
> time you want to spend to build that applications... I think that is posible
> to do that with AGI scripts...
>
> Regards,
>
> Gus
>
> ----- Original Message -----
> From: "Lars Fredriksson" <lars at fredriksson.net>
> To: <asterisk-users at lists.digium.com>
> Sent: Monday, October 27, 2003 4:52 PM
> Subject: [Asterisk-Users] Groups in *
>
>
> > Hi list!
> >
> > I have a little question about groups and Asterisk ... is there anyone out
> there that can say if Asterisk can do any of this;
> >
> > We have a customer that want call handling we cant give him with a
> traditional PBX, and I'm running Asterisk @home so I thought I could give it
> a try ...
> >
> > The customer wants that incoming call should go to one group with some
> phones in it, if the group is busy tha call should stay there for xxx
> seconds before it goes to another group. But if there are phones free in the
> group they should ring for xxx seconds before the call goes to another
> group. And like this it would go on with lots of groups ;-)
> >
> > He also wants queue messages in all groups and the possibility for the
> phones to log in and out of the different groups (in the morning one phone
> should be member of three groups, and after lunch log out of those groups
> and log on to another group ...)
> > I think some kind of web-frontend would be quite kewl, so each employee
> could log on to a webpage and mark which groups he will answer on (I don't
> know how * keeps track of such things?)
> >
> > We have tried with PBX's like Panasonic TDA, Ericsson BusinessPhone, Avaya
> INDeX, Avaya IPOffice and Siemens and none of those can do this ...
> >
> > Thanks for any answer!
> >
> > Best regards Lars Fredriksson, Sweden
> >
> > _______________________________________________
> > Asterisk-Users mailing list
> > Asterisk-Users at lists.digium.com
> > http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
>
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