[asterisk-users] RE: Groups in *

[Lars Fredriksson]

Hi!

Thanks for the tip!

Okay, looked a little around AGI and it didn't look to hard doing a script
that read which phones that should answer which group from an external
textfile, and such file would be quite easy to modify with a CGI-script. And
I tried it with a static extensions.conf like below and it seems to work,
great!

Is there any other considerations or tips about using a solution like this?


--<SNIP from extensions.conf>--

exten => s,1,Answer                       ; Answer

exten => s,2,Dial(Sip/7101&Sip/7102,20,m) ; Dial 20 seconds, if busy
exten => s,103,Goto(s,3)                  ; go direct to next group

exten => s,3,Dial(Sip/7103&Sip/7104,20,m) ; Dial 20 seconds, if busy
exten => s,104,Goto(s,4)                  ; go direct to next group

exten => s,4,Dial(Sip/7105&Sip/7106,20,m) ; Dial 20 seconds


exten => s,5,Goto(s,2)                    ; Still no answer, goto
                                          ; first group

--<SNAP>--

Regards, Lars

-----


Lars:

Anything you want is possible to do with Asterisk... the matter is how much
time you want to spend to build that applications... I think that is posible
to do that with AGI scripts...

Regards,

Gus

----- Original Message -----
From: "Lars Fredriksson" <lars at fredriksson.net>
To: <asterisk-users at lists.digium.com>
Sent: Monday, October 27, 2003 4:52 PM
Subject: [Asterisk-Users] Groups in *


> Hi list!
>
> I have a little question about groups and Asterisk ... is there anyone out
there that can say if Asterisk can do any of this;
>
> We have a customer that want call handling we cant give him with a
traditional PBX, and I'm running Asterisk @home so I thought I could give it
a try ...
>
> The customer wants that incoming call should go to one group with some
phones in it, if the group is busy tha call should stay there for xxx
seconds before it goes to another group. But if there are phones free in the
group they should ring for xxx seconds before the call goes to another
group. And like this it would go on with lots of groups ;-)
>
> He also wants queue messages in all groups and the possibility for the
phones to log in and out of the different groups (in the morning one phone
should be member of three groups, and after lunch log out of those groups
and log on to another group ...)
> I think some kind of web-frontend would be quite kewl, so each employee
could log on to a webpage and mark which groups he will answer on (I don't
know how * keeps track of such things?)
>
> We have tried with PBX's like Panasonic TDA, Ericsson BusinessPhone, Avaya
INDeX, Avaya IPOffice and Siemens and none of those can do this ...
>
> Thanks for any answer!
>
> Best regards Lars Fredriksson, Sweden
>
> _______________________________________________
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> Asterisk-Users at lists.digium.com
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