[Asterisk-Users] asterisk nightmare from hell!

[Richard Lyman]

i'd guess you used the conf files from the first install and mod'd for 
this second site.

check 'closely' your extensions.conf and iax.conf

you'll probably see you are catching callierid (that happens to fit 
those 2 callers) and you have a friend/trunk setting in the iax so they 
found a way to talk to eachother.

i've been drinking, but it seems logical.

firedude at shorelinuxsolutions.com wrote:

>Ok for those of you all up in a tizzy over my subject line, please don't
>take it literally because I'm certainly not saying that asterisk is the
>problem here.  I just got a little nightmare problem that I need a bit of
>help figuring out.  I installed an asterisk system a few months ago for a
>client, it has run almost flawlessly with the exception of a few small
>glitches.  However, I got a call from my onsite liason today stating that
>they had encountered a very strange problem with the telephone system.
>The problem was very simple, when 2 callers today reported that when
>calling the firms main number (the asterisk server I set up) they received
>a menu for another business (this is my nightmare) which happened to be a
>pretty mature type of business.  The one caller simply hungup, the other
>caller actually pressed one of the options and it actually took him to the
>voicemailbox of one of the actual persons of the actual business he was
>intending to call.  Now normally I would blame this on perhaps a cross
>line with my incoming Verizon PRIs or something; however what made the
>story even more strange is that the menu that he got for the mature
>business is a business that I also service and have installed an asterisk
>server in.  The 2 asterisk servers are in no way connected to the other.
>Also, me and members of my staff called the intended business all
>afternoon and got their normal menu as we were supposed to so therefore I
>was unable to recreate / emulate the problem.  Now there is a remote
>possibility that in going through converting wav files to gsm I actually
>gave one the wrong name or something accidentally since I have the same
>lady do all my voice over work.  However, I doubt this is the case because
>when I call the intended business and step through each of their menus /
>submenus that I created it plays the correct messages.
>My question is how can I go back and try to figure out exactly what
>happened?  I have a very close approximation as to what time one of the
>calls came in so if there were some way I could go back and pull a record
>that looks something like the CLI, I could probably see exactly what
>happened and correct it.  But everywhere I've looked I see no file where
>I'm able to do this and nothing gives me any clues.  I've checked both
>/var/log/asterisk/messages as well as /var/log/asterisk/event_log.  The
>messages log shows some things from today's date but it looks mostly like
>actual app stuff.  The event_log has multiple entries but the last entry
>there is when I upgraded the asterisk server about 2 weeks ago.
>As for a little background, I'm running a pretty straight configuration
>with an incoming PRI and a 24 channelbank on the inside.  All analog
>handsets.  The only exception I sometimes play around with some IAX
>clients on the box but this is very limited.
>Thanks alot for any suggestions, sorry if it sounds stupid.  It's just my
>nightmare.
>AJ
>
>
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