[Asterisk-Users] Can I disable musiconhold for agents

John Congdon john at z1g.com
Sat Jun 28 09:16:29 MST 2003


Won't that effect the music for the callers in the queues?

I simply changed the chan_agent.c program.
Commented out the moh_start and moh_stop calls.
Recompiled, and was done.

John

On Friday, June 27, 2003, at 01:46 PM, James Golovich wrote:

> If you set the musiconhold class to a class that is not defined then no
> music would be played.  I would suggest using the name 'silence', 
> 'off',
> or 'disabled' just to make it easy.
>
> James
>
> On Fri, 27 Jun 2003, Derek Beaumont wrote:
>
>> I was playing with the agent application to see if I could get it to
>> work.
>> Everything works fine, except that Asterisk plays musiconhold while an
>> agent is logged in and is not taking a call.  Is there a way to 
>> disable
>> the music in this situation?
>>
>> Imagine working tech support where you had to listen to hold music 
>> when
>> you
>> weren't taking a call.  Now think of your company's choice of hold
>> music.
>> Unless you work for a "cool" company, chances are it's elevator music.
>
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