[Asterisk-Users] Can I disable musiconhold for agents

James Golovich james at wwnet.net
Fri Jun 27 10:46:20 MST 2003


If you set the musiconhold class to a class that is not defined then no
music would be played.  I would suggest using the name 'silence', 'off',
or 'disabled' just to make it easy.

James

On Fri, 27 Jun 2003, Derek Beaumont wrote:

> I was playing with the agent application to see if I could get it to
> work. 
> Everything works fine, except that Asterisk plays musiconhold while an 
> agent is logged in and is not taking a call.  Is there a way to disable
> the music in this situation?
> 
> Imagine working tech support where you had to listen to hold music when
> you
> weren't taking a call.  Now think of your company's choice of hold
> music.
> Unless you work for a "cool" company, chances are it's elevator music.




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