[Asterisk-Users] Basic Asterisk questions - personal coments

[Dan]

Hi,

> > How can you say that Asterisk is the best PBX available on the market as
> > even some minor problems cannot be solved. To talk only about a couple
of
> > them:
> > - annoying echo when X100P card is used
> > - very limited CallerID functionality on X100P.
> > If X100P is supported only in USA, why it is sold in Europe too??
> >
> > Why to pay $100 for a card who does not perform as expected?
>
> Did you call or email Digium direct and express your concerns before you
> purchased the product in order to make an informed purchase?

I never had that concerns till now...I suposed to be the best card in terms
of integration with Asterisk.
Before you buy a TV set, after you read the presentation, see some pictures
and accept the price, you call the people who made it to ask if the picture
on the TV display is not doubled? I don't think so...

>
> > In the flyer coming with it (in particular just a piece of paper who
pretend
> > to be the "User Manual")
> > is specified that the installation support is included in the card
price.
> > Really?
>
> If the paper is the same as their website it goes on to say:
>
> When you have completed the check list, just e-mail us a
> support at digium.com or call us toll free at 877-LINUX-ME (877-546-8963).
>
> It doesn't say anything about emailing this mailing list for the free
> support for purchased items.  And the information is directly available
> on their site, did you even bother to read it or just decide it was
> easier to gripe here?
I'll try to send a mail to the support address....
I'm upset mainly because of the way in which some list members try to show
them superiority in front of the new list members. This is what I cannot
accept.

>
> I guess you could go buy a Nortel or Comdial system then if that would
> be cheaper over there, but I think you'd find it isn't.
>
Yup.. I'll think about that in the future... it is just what I need for my
home..:-))

>
> > I understand the effort to develop the application and that the price of
> > this is included in the hardware, but it was really nice to have a good
user
> > manual and maybe a CD containing the latest version if Asterisk and all
> > other required drivers and modules.
> > It is so hard to do it?
> >
>
> The CD is obsolete before its pressed.

It is just easier to make an online upgrade and not to download the full
kit..

> Maybe its just a language issue,
English is not my native language..:-)

> but I'm disappointed with your attitude
> as well, you come off sounding extremely rude to the community list of
> people who for the most part don't work for digium, and provide whatever
> support they can on their own companies dime or on their own time out of
> the goodness of their hearts.
I have tried to give help too, but not trying to show my superiority ...

>
> *DISCLAIMER*  My views are my own, they are not Digium's and other than
> being a satisfied customer I have no affiliation with them.

Mine too.

Best regards,
Dan