[Asterisk-Users] app_queue different behaviour
Anton Yurchenko
phila at dg.net.ua
Wed Dec 3 05:45:59 MST 2003
Michiel Betel wrote:
> Anton,
>
> Take a look at the latest version of the patch in:
>
> http://bugs.digium.com/bug_view_advanced_page.php?bug_id=0000214
>
It does adds an abiliti to make an announcment to a user once they are
in queue, but no this behaviour with cheking if all operators are busy
or not. Thank you
> Good luck!
> Michiel
>
>
>
> Anton Yurchenko wrote:
>
>> Hello,
>>
>> is there a way to make app queue to first try to ring the agents and
>> start music on hold only when they are all talking to other callers?
>> So when the caller calls, and there are free operators he hears
>> ringing, and * is not picking up until call is answere, or specified
>> timeout.
>> And if the caller calls , and there are no free operators , some
>> message like "please wait for next avalable operator" and them the
>> music on hold start.
>>
>> thanks
>>
>
>
>
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>
--
Anton Yurchenko<phila at dg.net.ua>
Digital Generation
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