[asterisk-scf-committee] End User Personas for documentation and presentation

[Andrew Latham]

On Fri, Sep 23, 2011 at 3:47 PM, Kevin P. Fleming <kpfleming at digium.com> wrote:
> On 09/09/2011 10:08 AM, Andrew Latham wrote:
>>
>> On Fri, Sep 9, 2011 at 9:22 AM, Andrew Latham<lathama at gmail.com>  wrote:
>>>
>>> On Fri, Sep 9, 2011 at 9:20 AM, Andrew Latham<lathama at gmail.com>  wrote:
>>>>
>>>> Committee
>>>>
>>>> I see the need to define some end user personas[1] for establishing
>>>> the direction of documentation or presentation. I will throw out some
>>>> simple ones here and explain how they can help.
>>
>> Wiki Page
>>  https://wiki.asterisk.org/wiki/display/~lathama/Planning+for+Asterisk+SCF+with+audience+personas
>> to help present the idea.  This will tie in with the documentation and
>> examples that I am preparing...
>
> Wow... that's a great idea. I would add another persona; someone who works
> at a company that uses Asterisk SCF via a service provider, and who has been
> tasked with 'tailoring' its behavior to what that company needs (connecting
> to internal databases, perform call routing logic, etc). This will lead to
> documenting Extension Points/Hooks and various other developer APIs and how
> they can be used even if the components providing them are not under the
> control of the person who is using APIs.
>
> --
> Kevin P. Fleming
> Digium, Inc. | Director of Software Technologies
> Jabber: kfleming at digium.com | SIP: kpfleming at digium.com | Skype: kpfleming
> 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
> Check us out at www.digium.com & www.asterisk.org

Cool, so an app designer or service provider that is connecting to
another infrastructure...  Got it... awesome


-- 
~ Andrew "lathama" Latham lathama at gmail.com http://lathama.net ~