[asterisk-r2] Call drops afret 50 sec or so...

Moises Jacobo moy at tonalaonline.net
Sat Feb 12 10:07:49 CST 2011 

Yo tuve el mismo problema con el mismo proveedor pero el problema no era de alestra radicaba en los softphone especialmente con xlite o eyebeam, si estas usando softphone, reviza los codecs que tienen habilitados y si puedes prueba con alguno otro.

----- Mensaje original -----
De: "Moises Silva" <moises.silva at gmail.com>
Para: asterisk-r2 at lists.digium.com
Enviados: Viernes, 11 de Febrero 2011 22:54:18
Asunto: Re: [asterisk-r2] Call drops afret 50 sec or so...


El problema no parece estar a nivel R2. Asterisk esta colgando la llamada. Habria que revisar el log de Asterisk y ver por que decidio colgar. 

Moises Silva 
Senior Software Engineer 
Sangoma Technologies Inc. | 100 Renfrew Drive, Suite 100, Markham ON L3R 9R6 Canada 
t. 1 905 474 1990 x128 | e. moy at sangoma.com 



On Fri, Feb 11, 2011 at 7:44 PM, Carlos Chavez < cursor at telecomabmex.com > wrote: 


I have a customer using Alestra for E1 service in Mexico City. Lately 
they are complaining that calls are dropping after 50 seconds or so. Alestra 
claims that Asterisk is dropping the call so I need to find out what could be 
the cause. Here is the log from a dropped call: 

[15:27:14:392] [Thread: 110558096] [Chan 4] - Call started at Fri Feb 11 
15:27:14 2011 on chan 4 [openr2 version 1.3.0, revision exported] 
[15:27:14:392] [Thread: 110558096] [Chan 4] - Outgoing call proceeding: 
ANI=3205, DNIS=25813311, Category=National Priority Subscriber 
[15:27:14:392] [Thread: 110558096] [Chan 4] - CAS Tx >> [SEIZE] 0x00 
[15:27:14:392] [Thread: 110558096] [Chan 4] - CAS Raw Tx >> 0x01 
[15:27:14:392] [Thread: 110558096] [Chan 4] - scheduled timer id 2 (r2_seize) 
[15:27:14:426] [Thread: 110558096] [Chan 4] - Bits changed from 0x08 to 0x0C 
[15:27:14:426] [Thread: 110558096] [Chan 4] - CAS Rx << [SEIZE ACK] 0x0C 
[15:27:14:426] [Thread: 110558096] [Chan 4] - Attempting to cancel timer timer 2 
[15:27:14:426] [Thread: 110558096] [Chan 4] - timer id 2 found, cancelling it now 
[15:27:14:426] [Thread: 110558096] [Chan 4] - MFC/R2 call acknowledge! 
[15:27:14:426] [Thread: 110558096] [Chan 4] - Sending DNIS digit 2 
[15:27:14:426] [Thread: 110558096] [Chan 4] - MF Tx >> 2 [ON] 
[15:27:14:511] [Thread: 110558096] [Chan 4] - MF Rx << 1 [ON] 
[15:27:14:511] [Thread: 110558096] [Chan 4] - Attempting to cancel timer timer 0 
[15:27:14:511] [Thread: 110558096] [Chan 4] - Cannot cancel timer 0 
[15:27:14:511] [Thread: 110558096] [Chan 4] - MF Tx >> 2 [OFF] 
[15:27:14:571] [Thread: 110558096] [Chan 4] - MF Rx << 1 [OFF] 
[15:27:14:571] [Thread: 110558096] [Chan 4] - Sending DNIS digit 5 
[15:27:14:571] [Thread: 110558096] [Chan 4] - MF Tx >> 5 [ON] 
[15:27:14:571] [Thread: 110558096] [Chan 4] - Group A DNIS request handled 
[15:27:14:631] [Thread: 110558096] [Chan 4] - MF Rx << 1 [ON] 
[15:27:14:631] [Thread: 110558096] [Chan 4] - Attempting to cancel timer timer 0 
[15:27:14:631] [Thread: 110558096] [Chan 4] - Cannot cancel timer 0 
[15:27:14:631] [Thread: 110558096] [Chan 4] - MF Tx >> 5 [OFF] 
[15:27:14:691] [Thread: 110558096] [Chan 4] - MF Rx << 1 [OFF] 
[15:27:14:691] [Thread: 110558096] [Chan 4] - Sending DNIS digit 8 
[15:27:14:691] [Thread: 110558096] [Chan 4] - MF Tx >> 8 [ON] 
[15:27:14:691] [Thread: 110558096] [Chan 4] - Group A DNIS request handled 
[15:27:14:751] [Thread: 110558096] [Chan 4] - MF Rx << 1 [ON] 
[15:27:14:751] [Thread: 110558096] [Chan 4] - Attempting to cancel timer timer 0 
[15:27:14:751] [Thread: 110558096] [Chan 4] - Cannot cancel timer 0 
[15:27:14:751] [Thread: 110558096] [Chan 4] - MF Tx >> 8 [OFF] 
[15:27:14:811] [Thread: 110558096] [Chan 4] - MF Rx << 1 [OFF] 
[15:27:14:811] [Thread: 110558096] [Chan 4] - Sending DNIS digit 1 
[15:27:14:811] [Thread: 110558096] [Chan 4] - MF Tx >> 1 [ON] 
[15:27:14:811] [Thread: 110558096] [Chan 4] - Group A DNIS request handled 
[15:27:14:891] [Thread: 110558096] [Chan 4] - MF Rx << 1 [ON] 
[15:27:14:891] [Thread: 110558096] [Chan 4] - Attempting to cancel timer timer 0 
[15:27:14:891] [Thread: 110558096] [Chan 4] - Cannot cancel timer 0 
[15:27:14:891] [Thread: 110558096] [Chan 4] - MF Tx >> 1 [OFF] 
[15:27:14:951] [Thread: 110558096] [Chan 4] - MF Rx << 1 [OFF] 
[15:27:14:951] [Thread: 110558096] [Chan 4] - Sending DNIS digit 3 
[15:27:14:951] [Thread: 110558096] [Chan 4] - MF Tx >> 3 [ON] 
[15:27:14:951] [Thread: 110558096] [Chan 4] - Group A DNIS request handled 
[15:27:15:011] [Thread: 110558096] [Chan 4] - MF Rx << 1 [ON] 
[15:27:15:011] [Thread: 110558096] [Chan 4] - Attempting to cancel timer timer 0 
[15:27:15:011] [Thread: 110558096] [Chan 4] - Cannot cancel timer 0 
[15:27:15:011] [Thread: 110558096] [Chan 4] - MF Tx >> 3 [OFF] 
[15:27:15:071] [Thread: 110558096] [Chan 4] - MF Rx << 1 [OFF] 
[15:27:15:071] [Thread: 110558096] [Chan 4] - Sending DNIS digit 3 
[15:27:15:071] [Thread: 110558096] [Chan 4] - MF Tx >> 3 [ON] 
[15:27:15:071] [Thread: 110558096] [Chan 4] - Group A DNIS request handled 
[15:27:15:131] [Thread: 110558096] [Chan 4] - MF Rx << 1 [ON] 
[15:27:15:131] [Thread: 110558096] [Chan 4] - Attempting to cancel timer timer 0 
[15:27:15:131] [Thread: 110558096] [Chan 4] - Cannot cancel timer 0 
[15:27:15:131] [Thread: 110558096] [Chan 4] - MF Tx >> 3 [OFF] 
[15:27:15:191] [Thread: 110558096] [Chan 4] - MF Rx << 1 [OFF] 
[15:27:15:191] [Thread: 110558096] [Chan 4] - Sending DNIS digit 1 
[15:27:15:191] [Thread: 110558096] [Chan 4] - MF Tx >> 1 [ON] 
[15:27:15:191] [Thread: 110558096] [Chan 4] - Group A DNIS request handled 
[15:27:15:271] [Thread: 110558096] [Chan 4] - MF Rx << 1 [ON] 
[15:27:15:271] [Thread: 110558096] [Chan 4] - Attempting to cancel timer timer 0 
[15:27:15:271] [Thread: 110558096] [Chan 4] - Cannot cancel timer 0 
[15:27:15:271] [Thread: 110558096] [Chan 4] - MF Tx >> 1 [OFF] 
[15:27:15:331] [Thread: 110558096] [Chan 4] - MF Rx << 1 [OFF] 
[15:27:15:331] [Thread: 110558096] [Chan 4] - Sending DNIS digit 1 
[15:27:15:331] [Thread: 110558096] [Chan 4] - MF Tx >> 1 [ON] 
[15:27:15:331] [Thread: 110558096] [Chan 4] - Group A DNIS request handled 
[15:27:15:411] [Thread: 110558096] [Chan 4] - MF Rx << 1 [ON] 
[15:27:15:411] [Thread: 110558096] [Chan 4] - Attempting to cancel timer timer 0 
[15:27:15:411] [Thread: 110558096] [Chan 4] - Cannot cancel timer 0 
[15:27:15:411] [Thread: 110558096] [Chan 4] - MF Tx >> 1 [OFF] 
[15:27:15:471] [Thread: 110558096] [Chan 4] - MF Rx << 1 [OFF] 
[15:27:15:471] [Thread: 110558096] [Chan 4] - No more DNIS. Doing nothing, 
waiting for timeout. 
[15:27:15:471] [Thread: 110558096] [Chan 4] - scheduled timer id 3 (mf_fwd_safety) 
[15:27:15:471] [Thread: 110558096] [Chan 4] - Group A DNIS request handled 
[15:27:18:411] [Thread: 110558096] [Chan 4] - MF Rx << 3 [ON] 
[15:27:18:411] [Thread: 110558096] [Chan 4] - Attempting to cancel timer timer 3 
[15:27:18:411] [Thread: 110558096] [Chan 4] - timer id 3 found, cancelling it now 
[15:27:18:551] [Thread: 110558096] [Chan 4] - MF Rx << 3 [OFF] 
[15:27:18:551] [Thread: 110558096] [Chan 4] - Sending category National 
Priority Subscriber 
[15:27:18:551] [Thread: 110558096] [Chan 4] - MF Tx >> 2 [ON] 
[15:27:18:791] [Thread: 110558096] [Chan 4] - MF Rx << 1 [ON] 
[15:27:18:791] [Thread: 110558096] [Chan 4] - Attempting to cancel timer timer 0 
[15:27:18:791] [Thread: 110558096] [Chan 4] - Cannot cancel timer 0 
[15:27:18:791] [Thread: 110558096] [Chan 4] - MF Tx >> 2 [OFF] 
[15:27:18:851] [Thread: 110558096] [Chan 4] - MF Rx << 1 [OFF] 
[15:27:18:851] [Thread: 110558096] [Chan 4] - scheduled timer id 4 (r2_answer) 
[15:27:25:646] [Thread: 110558096] [Chan 4] - Bits changed from 0x0C to 0x04 
[15:27:25:646] [Thread: 110558096] [Chan 4] - CAS Rx << [ANSWER] 0x04 
[15:27:25:646] [Thread: 110558096] [Chan 4] - Attempting to cancel timer timer 4 
[15:27:25:646] [Thread: 110558096] [Chan 4] - timer id 4 found, cancelling it now 
[15:27:25:646] [Thread: 110558096] [Chan 4] - Attempting to cancel timer timer 0 
[15:27:25:646] [Thread: 110558096] [Chan 4] - Cannot cancel timer 0 
[15:28:11:265] [Thread: 110558096] [Chan 4] - Attempting to cancel timer timer 0 
[15:28:11:265] [Thread: 110558096] [Chan 4] - Cannot cancel timer 0 
[15:28:11:265] [Thread: 110558096] [Chan 4] - CAS Tx >> [CLEAR FORWARD] 0x08 
[15:28:11:265] [Thread: 110558096] [Chan 4] - CAS Raw Tx >> 0x09 
[15:28:11:296] [Thread: 118954896] [Chan 4] - Bits changed from 0x04 to 0x08 
[15:28:11:296] [Thread: 118954896] [Chan 4] - CAS Rx << [IDLE] 0x08 
[15:28:11:296] [Thread: 118954896] [Chan 4] - Call ended 
[15:28:11:296] [Thread: 118954896] [Chan 4] - Attempting to cancel timer timer 0 
[15:28:11:296] [Thread: 118954896] [Chan 4] - Cannot cancel timer 0 

-- 
Carlos Chavez 
Director de Tecnología 
Telecomunicaciones Abiertas de México S.A. de C.V. 
Tel: +52-55-91169161 Ext 2001 


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