[asterisk-r2] asterisk-r2 Digest, Vol 24, Issue 9

[Benjamín Garzón]

Ricardo: lo que te puede estar pasando es que no tome correctamente los dtmf
por como los tenes declarados.
Proba declararlos como:
En chan_dadhi.conf
relaxdtmf=no
toneduration=100 o toneduration=80

Espero que te sirva este dato.

Benjamín Garzón.





On Tue, Aug 31, 2010 at 2:00 PM, <asterisk-r2-request at lists.digium.com>wrote:

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> Today's Topics:
>
>   1. Re: Problem tone recognition external IVR (Telmex)
>      (Ricardo Martinezgarza)
>   2. Re: Problem tone recognition external IVR (Telmex) (Moises Silva)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Mon, 30 Aug 2010 13:25:24 -0500
> From: Ricardo Martinezgarza <ricardomgf at hotmail.com>
> Subject: Re: [asterisk-r2] Problem tone recognition external IVR
>        (Telmex)
> To: <asterisk-r2 at lists.digium.com>
> Message-ID: <BLU136-W4953322046AA1F87461ECC3890 at phx.gbl>
> Content-Type: text/plain; charset="iso-8859-1"
>
>
> Hi,
>
> I've a client that since this Monday is experiencing problems when calling
> any external IVR thru a Telmex E1. Seems like these external IVRs are not
> receiving or not recognizing the tones sent by my client's Asterisk box. (I
> have several other clients with Telmex E1 that do not or have not had any
> problems in this respect)
>
> The communication with and thru the Telmex E1 had been working without a
> hitch for at least 12 months, up until this Monday when the client started
> experiencing the problem described above.
>
> Has any of you experienced something similar? Can anyone direct me where
> and how to start "debuging" this problem?
>
> Thanks for your help and best regards,
>
> Ricardo Martinezgarza
>
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> ------------------------------
>
> Message: 2
> Date: Mon, 30 Aug 2010 15:07:17 -0400
> From: Moises Silva <moises.silva at gmail.com>
> Subject: Re: [asterisk-r2] Problem tone recognition external IVR
>        (Telmex)
> To: asterisk-r2 at lists.digium.com
> Message-ID:
>        <AANLkTinBk9h2p-JbKXsH8e6wNzz3CXOdAt9K-=TRdnD6 at mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> This is not related to R2, you will have better responses if you send this
> to asterisk-users mailing list.
>
> Having said that. You can enable the dtmf logging (see logger.conf
> documentation) and reproduce the problem and see if Asterisk is sending the
> DTMF at all. If the logs show that it's being sent, next thing would be
> take
> a recording of the audio and check that the DTMF is there, nice and clean
> (using something like wavesurfer or audacity).
>
> Moises Silva
> Senior Software Engineer
> Sangoma Technologies Inc. | NEW 100 Renfrew Drive, Suite 100, Markham ON
> L3R
> 9R6 Canada
> t. 1 905 474 1990 x128 | e. moy at sangoma.com
>
>
>
> On Mon, Aug 30, 2010 at 2:25 PM, Ricardo Martinezgarza <
> ricardomgf at hotmail.com> wrote:
>
> >  Hi,
> >
> > I've a client that since this Monday is experiencing problems when
> calling
> > any external IVR thru a Telmex E1. Seems like these external IVRs are not
> > receiving or not recognizing the tones sent by my client's Asterisk box.
> (I
> > have several other clients with Telmex E1 that do not or have not had any
> > problems in this respect)
> >
> > The communication with and thru the Telmex E1 had been working without a
> > hitch for at least 12 months, up until this Monday when the client
> started
> > experiencing the problem described above.
> >
> > Has any of you experienced something similar? Can anyone direct me where
> > and how to start "debuging" this problem?
> >
> > Thanks for your help and best regards,
> >
> > Ricardo Martinezgarza
> >
> > --
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> End of asterisk-r2 Digest, Vol 24, Issue 9
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>



-- 
Benjamín Garzón
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