[asterisk-r2] MFCR2 Colombia -chan_unicall.c:Unicall/XXprotocolerror. Cause 32771 ..andmore troubles!

Mon Mar 2 17:16:16 CST 2009

Ok. Thanks.

----- Original Message ----- 
From: "Moises Silva" <moises.silva at gmail.com>
To: <asterisk-r2 at lists.digium.com>
Sent: Monday, March 02, 2009 6:09 PM
Subject: Re: [asterisk-r2] MFCR2 
Colombia -chan_unicall.c:Unicall/XXprotocolerror. Cause 32771 ..andmore 
troubles!

> That is outside the scope of this list. Try asking in asterisk-users
> or some Trixbox mailing list or forum.
>
> On Mon, Mar 2, 2009 at 5:07 PM, Giovanni Magallanes
> <gmagallanes at gmail.com> wrote:
>> Umm OK, Perfect! But, How can I associate 9260 extension with IVR??
>>
>> Thanks,
>>
>> Giovanni Magallanes
>>
>> ----- Original Message -----
>> From: "Melcon Moraes" <melcon at gmail.com>
>> To: <asterisk-r2 at lists.digium.com>
>> Sent: Monday, March 02, 2009 5:58 PM
>> Subject: Re: [asterisk-r2] MFCR2 
>> Colombia -chan_unicall.c:Unicall/XXprotocol
>> error. Cause 32771 ..andmore troubles!
>>
>>
>>> Type
>>>
>>> CLI> dialplan show ivr-2
>>>
>>> and you'll see what's inside that context and can be matched against.
>>> 9260 does not exist inside it for sure, hence no match and the call
>>> gets rejected as Unallocated Number.
>>>
>>> The E1 context in zaptel is where all the incoming calls for that set
>>> of channels will arrive/be processed.
>>>
>>> -MM
>>>
>>> On Mon, Mar 2, 2009 at 7:24 PM, Giovanni Magallanes
>>> <gmagallanes at gmail.com> wrote:
>>>> Thanks Melcon!.
>>>>
>>>> But, I don't understand. If the number 9260 is the DNIS for a inbound
>>>> call
>>>> with ANI 6663855. Inbound calls does not work. "ivr-2" is the context 
>>>> for
>>>> my
>>>> E1 trunk in zaptel.conf, because "ivr-2" is the main menu for digital
>>>> receptionist. My extensions have 3 digits.
>>>>
>>>> Regards,
>>>>
>>>> Giovanni
>>>> ----- Original Message -----
>>>> From: "Melcon Moraes" <melcon at gmail.com>
>>>> To: <asterisk-r2 at lists.digium.com>
>>>> Sent: Monday, March 02, 2009 4:59 PM
>>>> Subject: Re: [asterisk-r2] MFCR2 Colombia -
>>>> chan_unicall.c:Unicall/XXprotocol error. Cause 32771 ..and more 
>>>> troubles!
>>>>
>>>>
>>>>> For inbound calls:
>>>>>
>>>>> [Mar 2 16:41:50] NOTICE[3222] chan_unicall.c: CRN 32770 - Offered on
>>>>> channel 0 (ANI: 6663855, DNIS: 9260, Cat: 0)
>>>>> [Mar 2 16:41:50] VERBOSE[3222] logger.c: -- Unicall/1 extension
>>>>> '9260' in context 'ivr-2' from '6663855' does not exist. Rejecting
>>>>> call
>>>>>
>>>>> Make sure you have and extension 9260 in context ivr-2.
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Mar 2, 2009 at 6:46 PM, Giovanni Magallanes
>>>>> <gmagallanes at gmail.com> wrote:
>>>>>>
>>>>>> Hi Moy,
>>>>>>
>>>>>> This is the asterisk's console debug file:
>>>>>> http://pastebin.com/f6beba356
>>>>>>
>>>>>> This is asterisk's log file with FULL details 
>>>>>> (/var/log/asterisk/full)
>>>>>> :
>>>>>> http://pastebin.com/d5d153568
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Giovanni Magallanes
>>>>>>
>>>>>>
>>>>>> ----- Original Message -----
>>>>>> From: "Moises Silva" <moises.silva at gmail.com>
>>>>>> To: <asterisk-r2 at lists.digium.com>
>>>>>> Sent: Monday, March 02, 2009 4:05 PM
>>>>>> Subject: Re: [asterisk-r2] MFCR2 Colombia - chan_unicall.c:
>>>>>> Unicall/XXprotocol error. Cause 32771 ..and more troubles!
>>>>>>
>>>>>>
>>>>>> > you need to enable debug messages from unicall and try to make 
>>>>>> > call.
>>>>>> > Use pastebin.com and just post the link to the logs here.
>>>>>> >
>>>>>> > unicall.conf
>>>>>> >
>>>>>> > loglevel=255
>>>>>> >
>>>>>> > On Mon, Mar 2, 2009 at 2:59 PM, Giovanni Magallanes
>>>>>> > <gmagallanes at gmail.com> wrote:
>>>>>> >> Hi Guys,
>>>>>> >>
>>>>>> >> In this moment, I have installed Elastix-1.1-8-11ago2008.iso (with
>>>>>> >> Asterisk
>>>>>> >> 1.4.19) + astunicall-1.4.19-0.1.tar.gz
>>>>>> >>
>>>>>> >> Asterisk is integrated with unicall successfully:
>>>>>> >>
>>>>>> >> elastix*CLI> UC show channels
>>>>>> >> Channel Extension Context Status Language MusicOnHold
>>>>>> >> 1 ivr-2 Idle en
>>>>>> >> 2 ivr-2 Idle en
>>>>>> >> 3 ivr-2 Idle en
>>>>>> >> 4 ivr-2 Idle en
>>>>>> >> ….
>>>>>> >> 29 ivr-2 Idle en
>>>>>> >> 30 ivr-2 Idle en
>>>>>> >> 31 ivr-2 Idle en
>>>>>> >> elastix*CLI>
>>>>>> >>
>>>>>> >> E1 channels are Ok:
>>>>>> >>
>>>>>> >> # zttool
>>>>>> >>
>>>>>> >> â Current Alarms: No alarms. â
>>>>>> >> â Sync Source: Internally clocked â
>>>>>> >> â IRQ Misses: 3 â
>>>>>> >> â Bipolar Viol: 0 â
>>>>>> >> â Tx/Rx Levels: 0/ 0 â
>>>>>> >> â Total/Conf/Act: 31/ 31/ 30 â
>>>>>> >> â 1111111111222222222233 ââââââââ â
>>>>>> >> â 1234567890123456789012345678901 â Back â â faces
>>>>>> >> âââââââââââââââââââââââ
>>>>>> >> â TxA 111111111111111-111111111111111 ââââââââ
>>>>>> >> â TxB 000000000000000-000000000000000
>>>>>> >> â TxC 000000000000000-000000000000000
>>>>>> >> â TxD 111111111111111-111111111111111
>>>>>> >> â â
>>>>>> >> â RxA 111111111111111-111111111111111
>>>>>> >> â RxB 000000000000000-000000000000000
>>>>>> >> â RxC 000000000000000-000000000000000
>>>>>> >> â RxD 111111111111111-111111111111111
>>>>>> >>
>>>>>> >> Communication between extensions, loca time, conference… and 
>>>>>> >> another
>>>>>> >> services are ok. But, outbound and inbound calls do not work
>>>>>> >>
>>>>>> >> Inside the file /var/log/asterisk/full, I can see a few errrors:
>>>>>> >>
>>>>>> >> [Mar 2 10:44:24] ERROR[3201] chan_unicall.c: Unicall/13 protocol
>>>>>> >> error.
>>>>>> >> Cause 32771
>>>>>> >> [Mar 2 10:44:46] ERROR[3201] chan_unicall.c: Unicall/14 protocol
>>>>>> >> error.
>>>>>> >> Cause 32771
>>>>>> >> [Mar 2 10:45:07] ERROR[3201] chan_unicall.c: Unicall/15 protocol
>>>>>> >> error.
>>>>>> >> Cause 32771
>>>>>> >> [Mar 2 10:45:08] ERROR[3201] chan_unicall.c: Unicall/17 protocol
>>>>>> >> error.
>>>>>> >> Cause 32771
>>>>>> >>
>>>>>> >> [Mar 2 00:58:12] ERROR[3095] app_cbmysql.c: Failed to connect to
>>>>>> >> mysql
>>>>>> >> database meetme on localhost.
>>>>>> >> [Mar 2 00:58:13] ERROR[3095] res_config_mysql.c: MySQL RealTime:
>>>>>> >> Failed
>>>>>> >> to
>>>>>> >> connect database server asteriskrealtime on 127.0.0.1 (err 1049).
>>>>>> >> Check
>>>>>> >> debug for more info.
>>>>>> >> [Mar 2 00:58:13] ERROR[3095] chan_misdn.c: Unable to initialize
>>>>>> >> mISDN
>>>>>> >> [Mar 2 05:37:28] ERROR[3107] app_cbmysql.c: Failed to connect to
>>>>>> >> mysql
>>>>>> >> database meetme on localhost.
>>>>>> >> [Mar 2 05:37:29] ERROR[3107] res_config_mysql.c: MySQL RealTime:
>>>>>> >> Failed
>>>>>> >> to
>>>>>> >> connect database server asteriskrealtime on 127.0.0.1 (err 1049).
>>>>>> >> Check
>>>>>> >> debug for more info.
>>>>>> >> [Mar 2 05:37:29] ERROR[3107] chan_misdn.c: Unable to initialize
>>>>>> >> mISDN
>>>>>> >> [Mar 2 05:47:41] ERROR[3168] app_cbmysql.c: Failed to connect to
>>>>>> >> mysql
>>>>>> >> database meetme on localhost.
>>>>>> >> [Mar 2 05:47:42] ERROR[3168] res_config_mysql.c: MySQL RealTime:
>>>>>> >> Failed
>>>>>> >> to
>>>>>> >> connect database server asteriskrealtime on 127.0.0.1 (err 1049).
>>>>>> >> Check
>>>>>> >> debug for more info.
>>>>>> >> [Mar 2 05:47:42] ERROR[3168] chan_misdn.c: Unable to initialize
>>>>>> >> mISDN
>>>>>> >>
>>>>>> >> *********************************************************
>>>>>> >> [Mar 1 23:22:57] ERROR[4630] config.c: *********** YOU SHOULD 
>>>>>> >> REALLY
>>>>>> >> READ
>>>>>> >> THIS ERROR ***********
>>>>>> >> [Mar 1 23:22:57] ERROR[4630] config.c: Future versions of Asterisk
>>>>>> >> will
>>>>>> >> treat a #include of a file that does not exist as an error, and 
>>>>>> >> will
>>>>>> >> fail
>>>>>> >> to
>>>>>> >> load that configuration file. Please ensure that the file
>>>>>> >> ‘manager_additional.conf’ exists, even if it is empty.
>>>>>> >>
>>>>>> >> Any idea? Thanks,
>>>>>> >>
>>>>>> >>
>>>>>> >>
>>>>>> >> G.Magallanes
>>>>>> >>
>>>>>> >> _______________________________________________
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>>>>>> >>
>>>>>> >
>>>>>> >
>>>>>> >
>>>>>> > --
>>>>>> > "I do not agree with what you have to say, but I’ll defend to the
>>>>>> > death your right to say it." Voltaire
>>>>>> >
>>>>>> > _______________________________________________
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>>>>>>
>>>>>>
>>>>>> _______________________________________________
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>>>>>
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>
>
> -- 
> "I do not agree with what you have to say, but I’ll defend to the
> death your right to say it." Voltaire
>
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