[asterisk-dev] Bug: Queue calls delivered out of order ( Fee for fix offered )

[Curtis Raams]

Hi,

Moving to one queue is not an option for reporting reasons.

There needs to be a central scheduler, so we will just need to investigate the available patches and how to apply them to version 11 or write our own.


Curtis Raams
Chief Technical Officer
Level 6, 140 Queen St. Melbourne Victoria 3000
T: 03 8665 8305 F: 03 9945 7502 M: 0404 394 904
E: craams at staff.ains.net.au W: www.ains.com.au

-----Original Message-----
From: Paul Belanger [paul.belanger at polybeacon.com]
Received: Wednesday, 04 Sep 2013, 12:08
To: asterisk-dev at lists.digium.com [asterisk-dev at lists.digium.com]
Subject: Re: [asterisk-dev] Bug: Queue calls delivered out of order ( Fee for fix offered )

On 13-09-03 04:26 AM, Curtis Raams wrote:
> Are you looking to share that code? Even for a bounty?
>
For app_queue? There wasn't any code changes, just re-configuring your
queues from multi to a single.

Another thing I forgot to mention, is if you are playing queue prompts,
this will also mess up your matching process.  If a prompt is playing to
the caller, asterisk will not interrupt to audio stream to connect the
caller to agent.  So, it is possible for a caller to hit every audio
prompt and never an agent, depending on how often you play them. We
bumped them to once ever 60 seconds.

--
Paul Belanger | PolyBeacon, Inc.
Jabber: paul.belanger at polybeacon.com | IRC: pabelanger (Freenode)
Github: https://github.com/pabelanger | Twitter:
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