[Asterisk-Dev] Queue - Transfer & server stability

[Olle E. Johansson]

Dov Bigio wrote:
> 
> Hello,
>  
> When I use the Queue application, I have taught all agents to make
> transfers using the # key, and use the parking feature to make attended
> transfers.
>  
> But, sometimes, they make mistakes and use the SoftPhone's (EyeBeam)
> XFer button.
>  
> Everytime this happens, after a few seconds, the Queue application stops
> answering, and I have to restart Asterisk.
>  
> Is this a bug? Shuldn't Asterisk just ignore the SIP transfer instead of
> locking up?
>  
> In this situation, the queue_log file displays a ZOMBIE channel...
>  
> 1132584647|1132584552.19305|cobranca|SIP/ivan.ferreira-d831<ZOMBIE>|COMPLETEAGENT|12|60
> 1132584779|1132584111.19200|operacoes|Agent/4917|COMPLETECALLER|9|646
> 1132584804|1132584781.19328|cobranca|NONE|ENTERQUEUE||"Cobranca 202" <202>
> 1132584828|1132584781.19328|cobranca|Agent/5450|CONNECT|24
> 1132584836|1132584813.19338|cobranca|NONE|ENTERQUEUE||"Cobranca 339" <339>
> 1132584997|1132584235.19222|cobranca|Agent/5110|COMPLETECALLER|212|527
> 1132585329|1132584781.19328|cobranca|Agent/5450|COMPLETECALLER|24|501
> 1132586395|NONE|NONE|NONE|QUEUESTART|
> 1132586396|NONE|NONE|NONE|CONFIGRELOAD|
> Thank you for your help,

In order to fully understand what happens, I need to see a full debug of
a transaction - set verbose 4, set debug 4 and turn on sip debug.
Capture all output and we'll analyze.

Also, always tell us which version of Asterisk you are using and on
which platform. As you are mailing to asterisk-dev, I suppose you are
using CVS head, the development code, but I do not know the platform.
THanks.

/O