[Asterisk-Dev] Queue - Transfer & server stability

[Dov Bigio]

Hello,

When I use the Queue application, I have taught all agents to make transfers using the # key, and use the parking feature to make attended transfers.

But, sometimes, they make mistakes and use the SoftPhone's (EyeBeam) XFer button.

Everytime this happens, after a few seconds, the Queue application stops answering, and I have to restart Asterisk.

Is this a bug? Shuldn't Asterisk just ignore the SIP transfer instead of locking up?

In this situation, the queue_log file displays a ZOMBIE channel...

1132584647|1132584552.19305|cobranca|SIP/ivan.ferreira-d831<ZOMBIE>|COMPLETEAGENT|12|60
1132584779|1132584111.19200|operacoes|Agent/4917|COMPLETECALLER|9|646
1132584804|1132584781.19328|cobranca|NONE|ENTERQUEUE||"Cobranca 202" <202>
1132584828|1132584781.19328|cobranca|Agent/5450|CONNECT|24
1132584836|1132584813.19338|cobranca|NONE|ENTERQUEUE||"Cobranca 339" <339>
1132584997|1132584235.19222|cobranca|Agent/5110|COMPLETECALLER|212|527
1132585329|1132584781.19328|cobranca|Agent/5450|COMPLETECALLER|24|501
1132586395|NONE|NONE|NONE|QUEUESTART|
1132586396|NONE|NONE|NONE|CONFIGRELOAD|

Thank you for your help,
Dov
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