[Asterisk-Dev] Dialing logged in Agent
Richard Lyman
pchammer at dynx.net
Wed Nov 19 10:30:21 MST 2003
the way you explained it you would have a specific user like a
floor manager... (you have 100 floor managers?)
if you look at
http://www.digium.com/asterisk_handbook/agentlogin_queues.html
and view is as your floor managers are the 'verifiers' it should
be fine... using this method you can have 1-many 'floor
managers', 1-many anything
good luck
James Coberly wrote:
> Hey Alex,
>
> Yeah, but an additional queue for 100 agents each .........
>
> James-
>
>
> Alex Lopez wrote:
>
>> I simple workaround would be to set up an additional queue where the
>> only member is the Agent login i.e.
>>
>> Agent/0001
>>
>> Set it to ring constantly and there you go....
>>
>>
>> -----Original Message-----
>> From: James Coberly [mailto:james at xmc.com] Sent: Wednesday, November
>> 19, 2003 9:48 AM
>> To: asterisk-dev at lists.digium.com
>> Subject: [Asterisk-Dev] Dialing logged in Agent
>>
>>
>>
>>
>>> Hi,
>>>
>>>
>>
>> I have searched the archives, and am trying to find if it is possible
>> to Dial a logged in agent. I would think that that would be a feature
>> that would be usable, i.e. Floor manager, instead to trying to
>> track down the physical agent extension, they should be able to just
>> dial the
>>
>> agent login id?
>>
>> Any ideas on this availability, or feasability.
>>
>> Thanks,
>>
>> James-
>>
>>
>>
>>>
>>>
>>>
>>
>>
>>
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>>
>>
>
>
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