[asterisk-biz] DIDX Query (Dan Journo)

[Dan Journo]

> I think you should give a try to DIDx even if one customer service rep didn't tell you about a promotion he wasn't aware of. 

It was two customer service reps.

> Seems a little bit harsh to discard using a company for receiving the wrong information.

What happened if I went with DIDX based on the incorrect information they gave me, and a few weeks down the line, when my clients are happily using their German DIDs, they get taken away because their IDs show they aren't resident in Germany? How would that make me look to my clients?

In a world where the competition are a link away, the information you give has to be 100% accurate. Otherwise potential customers will quickly go elsewhere. I don't see a reason to invest time on DIDX when I've been given a number of other companies to try out who so far havent given me incorrect information. Im also a little worried about the way DIDX runs. I like to do my own research on the companies I work with. I like to found out their name, look at their accounts, check they are sound, etc.

Either way, my last post wasn't to create bad publicity for DIDX. It was simply to point out that I am not a client of DIDX (which Suzanne Bowen previously claimed) and to distance myself from DIDX.