[asterisk-biz] DIDX Query (Dan Journo)

[Max Glucksmann]

Hello,

Just wanted to post my updated resume, since there were some things misunderstood in this discussion due to incorrect wording as Steve suggested.

Here it is:
http://www.scribd.com/doc/41426284/2010-11-DB-PBX-IT-Manager-Resume

To Dan, I think you should give a try to DIDx even if one customer service rep didn't tell you about a promotion he wasn't aware of. I wasn't aware of it myself, but I signed up back in 2005. You are still able to sign-up for free and test the service by receiving 2 Free DIDs, without any commitment.

Seems a little bit harsh to discard using a company for receiving the wrong information and make bad publicity for it, moreover when the highest officers finally give you the correct information publicly. For me, is like you went to a pharmacy/convenient store and bought something without knowing there was a coupon for it in the paper. Is it the cashier's duty to tell you, or would it be just kind from him?  

Regards,
Max Glucksmann
E-mail: maxglucksmann at comtel-networks.com


--- On Fri, 11/5/10, Steve Totaro <stotaro at asteriskhelpdesk.com> wrote:

> Hello Max,
> 
> I don't think you should change anything in your resume if
> in fact it
> is all true.  I even give you a huge applause for not
> embellishing it
> like most of the resumes I see these days.  They are
> experts at
> everything but during the interview, I give them a stock
> CentOS
> install and ask them to log into the box as root.  Of
> course the vast
> majority ask, "What is the password?" and fail right there
> because I
> won't tell them and they have no idea how to single user
> from Grub.
> 
> Just an example, I like to mix it up, but resumes are so
> phony these
> days, from someone that knows this, I give you much
> credit.
> Unfortunately, HR people take the resumes at face
> value.  My resume is
> very plain as well, besides the international, TS
> Clearance, DoD
> Contracting, and war zones, but the skills don't list
> everything under
> the sun like most.
> 
> My only issue with the whole thing is this "Attended
> different
> conference shows representing DIDx as an API Integrator and
> customer
> support agent. Helped accrue new DIDx members and helped
> them during
> the sign-up Inter-op process."
> 
> This statement clearly says you acted as a DIDx rep and
> customer
> support agent.  You also helped DIDx get new customers
> and helped them
> get all setup, AS a DIDx representative, NOT as a AstraQom
> and Comtel
> Networks partner of DIDx.
> 
> So there is where the confusion arises.  If you acted
> as a DIDx rep
> then you were working for them, whether or not you got
> paid, and the
> testimonial should include the fact that you worked for
> them.
> 
> If your resume is just worded incorrectly, and you were
> obviously
> representing AstraQom and Comtel Networks as a partner,
> then I guess
> you should change your resume to reflect that partnership
> rather than
> being a DIDx rep.
> 
> At any rate, the testimonial should be rewritten to reflect
> reality.
> All you would need to do is copy and paste a few lines from
> your email
> above and then all disclosures have been made and it is an
> even better
> testimonial, now you are a happy ITSP user and have a
> close
> relationship and symbiotic partnership that benefits all
> companies
> involved.
> 
> A testimonial like that is worth much more than one that
> appears to
> simply be a happy customer.
> 
> I didn't mean to single you out or put you under a
> microscope, so I
> hope you have no hard feelings.  It was just something
> that jumped out
> at me while browsing.
> 
> Thanks and have a great weekend,
> Steve Totaro
> 
> -- 
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