[asterisk-biz] Call Center inquirey
kirkyoungdale at cox.net
kirkyoungdale at cox.net
Sat Mar 27 17:23:18 CDT 2010
Try going tp www.aheeva.com. They have a wonderful call center application that runs on Asterisk and can easily support your application. The sales manager's name is Mario, and he is very technical in nature and can assist you in most areas. I have been to their facilities in Montreal, and they are a class operation.
KIRK
---- Milind Saraswala <milind at aljalea.com> wrote:
> This is the requirement for Call Center
>
> I am intrested in Asterisk which should be setup by myself but with the help
> of some professional guy who can help me do. I am ready to pay him his
> charges. Kindly give me reply ASAP
>
> Note that it work with MS SQL and Arabic text to speech engine
>
> 1- Connect al the 3 branches (A, B & C) together through IP phones (A
> and B will have internal extensions).
> 2- Control all the calls through the main call center in shuwaikh
> 3- Transfer our current phone line available B and C to the call center
> to A in order to help to publish our current commercial number.
> 4- Install call center software integrate with our data (SQL).
> 5- The software will automatically pop up the customer details when
> phone rings.
> 6- Automatic machine answer and direction.
> 7- ISDN & E1 configuration
> 8- Detailed statistic report of calls
> 9- Call recording feature.
> 10- 85 employees phone
> 11- 25 supervisors phone
> 12- 14 manager and call center phone (5 phone extensions and 5 headset
> Bluetooth or etc..).
> 13- Any extra features you can provide.
>
>
> Morning +965-66829752,+965-97848015
> Evening +965-97848015,+965-24981523
--
Kirk Youngdale
5015 Frazee Road
Oceanside, CA 92057
(760) 519-7053 (cell)
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