[asterisk-biz] Call Center inquirey
Milind Saraswala
milind at aljalea.com
Fri Mar 26 18:22:26 CDT 2010
This is the requirement for Call Center
I am intrested in Asterisk which should be setup by myself but with the help
of some professional guy who can help me do. I am ready to pay him his
charges. Kindly give me reply ASAP
Note that it work with MS SQL and Arabic text to speech engine
1- Connect al the 3 branches (A, B & C) together through IP phones (A
and B will have internal extensions).
2- Control all the calls through the main call center in shuwaikh
3- Transfer our current phone line available B and C to the call center
to A in order to help to publish our current commercial number.
4- Install call center software integrate with our data (SQL).
5- The software will automatically pop up the customer details when
phone rings.
6- Automatic machine answer and direction.
7- ISDN & E1 configuration
8- Detailed statistic report of calls
9- Call recording feature.
10- 85 employees phone
11- 25 supervisors phone
12- 14 manager and call center phone (5 phone extensions and 5 headset
Bluetooth or etc..).
13- Any extra features you can provide.
Morning +965-66829752,+965-97848015
Evening +965-97848015,+965-24981523
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